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Louder Than Words: Ten Practical Employee Engagement Steps That Drive Results
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2 of 2 people found the following review helpful
on November 8, 2010
This book begins with the clear and compelling message that engagement is inextricably linked to high performance. As we know that high performance equates to a robust bottom line, it naturally follows that as conscientious business leaders we should want to know how to create high levels of employee engagement. This book lays out ten steps that will help you get there. Moreover, the book is written in an easy to understand, highly readable style that makes you want to embrace its ideas and get started. So many business books leave the reader with the nagging sense that there is a huge gap between the advice offered and the reality of implementation. Louder than Words really is a book that contains achievable concrete recommendations. As the numerous clients and devotees of Bob Kelleher would attest, it is worth its weight in gold. My recommendation is to get it, read it, and follow it. You will be glad you did.
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1 of 1 people found the following review helpful
on December 28, 2010
I picked up `Louder than Words' hoping to find a little help solving the puzzle of employee engagement. Kelleher's ten steps have changed what was the mystery of creating an employee engagement culture into an action plan that is easy to follow, realistic, and effective. His writing is clear and provides real-world examples that bring the concepts to life. I highly recommend this book.
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1 of 1 people found the following review helpful
on October 7, 2010
Every time I pick up this book I learn something new or reminded of a key component of employee engagement. It is a critical time for companies to address employee engagement instead of worrying solely about the bottom line in this economy. Now is the time to determine what distinguishes you from the competition in terms of engagement. Great reading!
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on March 4, 2011
Over time, I have read many books, articles and publications on employee engagement. Bob Kelleher's deep HR knowledge coupled with actual COO experience affords a particularly unique framework and perspective around the employee engagement topic in "Louder Than Words". Many companies state that they are customer focused and that their workforce is their greatest asset - but the first chapter of this terrific book provides an important cautionary note on this point: "there's no market for lip service" when it comes to employee engagement. "Louder Than Words" provides a much needed guide on the practical aspects of designing and implementing a portfolio of initiatives and practices that can truly impact an engagement culture. I highly recommend this book for both HR practitioners and business leaders alike who are interested in developing and implementing a practical approach to employee engagement at their companies.
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on January 4, 2012
I've had the pleasure of listening to Bob Kelleher speak. He lived the principles that he shares with us in his book, "Louder than Words." He is an engaging and highly effective presenter. "Louder than Words" is a state-of-the-art book if you're interested in learning effective ways to engage people. This is a well written, straightforward book in which Bob provides focus on many issues with which companies have been struggling and frames them in terms that should provoke action and application. He shares many examples of why engaging all of our people to help us find ways through these tough times is both beneficial to the company and to the morale of our employees. People want to be part of that which so critically impacts their lives.
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on November 7, 2010
About five years into my HR career, I can honestly say the advice, topics and real-world examples in Louder than Words is spot on! I was reminded of some key tenets of employee engagement, but was introduced to so many more in Louder than Words. It's about time someone wrote an Organizational Development book in plain English, one that employees at all levels in a company can comprehend and take away immediate action items to implement in their own organization. Louder than Words takes employee engagement to the next level--the top!
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on November 18, 2010
I've just read "Louder Than Words" by Bob Kelleher. This is a terrific book! It's a fast read "Primer for those who are new to the principles of Employee Engagement. And for those who have started Employee Engagement programs, it is an excellent reference book for ways to update or refresh your program.

These ideas work. I personally saw them in action at ENSR Corporation.

Paul Fennelly, PhD
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on May 12, 2014
Our company's leadership team has been focusing on employee engagement ever since exposure to Marcus Buckingham and his classic work "Now Discover Your Strengths" a number of years ago. This work is true to the subject and adds a number of practical steps and measurement tools to help management implement and maintain a higher level of engagement. The title says it well and this book should help align our management team's efforts to improve the level of engagement across the company; especially in our remote offices where challenges are often the greatest.
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on November 14, 2013
Excellent read, leaders should take note. Easy reading material? Makes sense for every company, nice to see where my organization is already having successes.
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on September 10, 2013
A very easy read - well written - lots of great concepts! I can see how organizations can transform by applying these principles.
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