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Love 'em or Lose 'em: Getting Good People to Stay (4th edition) Paperback – January 1, 2008


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Product Details

  • Paperback: 306 pages
  • Publisher: Berrett-Koehler Publishers; 4th edition (January 1, 2008)
  • Language: English
  • ISBN-10: 1576755576
  • ISBN-13: 978-1576755570
  • Product Dimensions: 0.8 x 8.3 x 9.2 inches
  • Shipping Weight: 1.7 pounds
  • Average Customer Review: 4.9 out of 5 stars  See all reviews (25 customer reviews)
  • Amazon Best Sellers Rank: #148,360 in Books (See Top 100 in Books)

Editorial Reviews

About the Author

Beverly Kaye is Founder/CEO of Career Systems, a Talent Development and Engagement Company. She received the ASTD Legend award for her contribution to workplace learning over the past two decades. She is also the author of the classic career development book, Up Is Not The Only Way. Sharon Jordan-Evans is president of the Jordan Evans Group and is a pioneer in the field of employee retention and engagement. She serves as a prominent speaker for numerous conferences and works with Fortune 500 companies such as American Express, Boeing, and Disney. She is also an executive coach, working with the people companies can least afford to lose. Kaye and Jordan-Evans are also the co-authors of Love It Don't Leave It: 26 Ways to Get What You Want at Work.

From AudioFile

With a voice that's perfect for a business lesson, David Drummond reads a condensed guide to keeping your best employees. The coming talent shortage demands that companies work overtime to keep their best people engaged and committed. The authors' 26 principles and hands-on action steps cover familiar strategies but sound fresh and urgent: Create meaningful and challenging work, provide chances for learning and growth, communicate respect, and initiate honest discussions about work design, satisfaction, and career plans. Theirs is an empowering invitation that everyone take initiative, even in bureaucratic and dysfunctional companies. They offer vital antidotes to typical corporate practice and a timely reminder that it's less expensive to love star performers than to replace them. T.W. Winner of AudioFile Earphones Award © AudioFile 2006, Portland, Maine-- Copyright © AudioFile, Portland, Maine --This text refers to the Audio CD edition.

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Customer Reviews

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Love 'Em or Lose 'Em teaches `em how.
Debra Bogowitz
I highly recommend this book for managers of teams large and small.
T Rocca
The content of this book is very rich and informative.
Nobody

Most Helpful Customer Reviews

1 of 1 people found the following review helpful By Joyce Cohen on May 18, 2008
Format: Paperback Verified Purchase
Having read all the Love Em or Lose Em book series, this Fourth Edition is most helpful. I'm a trainer/consultant and need "instant reliable info" daily on a variety of topics. This resource provides documented content to augment personal stories and provide new insights...(1)steeped in research(2) truth telling about tough topics (3) valuable advice.

In this volume I found new insights in the Alas after Alas stories throughout the chapters, tips on recognition (169-182), providing feedback (196-204), Listening (208-214), dealing with generations working together (Pg. 233-246), Manager self test: Retention Enagement Index (255-262), Pushbacks (263-266) and Got More? 268-277). Practical, valuable, and to the point.
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1 of 1 people found the following review helpful By Lindy Williams on May 20, 2008
Format: Paperback
The latest edition of Love 'Em or Lose 'Em is an essential for every manager's desk. In addition to hundreds of tips, ideas, and stories this edition includes new features like the Top Ten Pushbacks - those things that get in the way of busy managers trying to design and implement effective engagement & retention strategies - and practical ideas for dealing with those obstacles. Whether it is read cover to cover or by topic as a just in time resource, the book is loaded with content relevant to today's workplace.
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1 of 1 people found the following review helpful By Denise Reinke on May 19, 2008
Format: Paperback
The 4th edition is every bit as relevant today as the first edition. This book should be on the shelf of everyone who supervises others. It contains 26 hands on strategies Manager's can pull from to improve the relationships with their people. Common sense yet not commonly practiced, this addition includes the "top ten pushbacks" or reasons why. Regardless of economic ups and downs, this book withstands the test of time. I highly reccomend it!
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1 of 1 people found the following review helpful By T Rocca on May 14, 2008
Format: Paperback
Love 'em provides easy to follow guidelines for building loyal, committed, and productive teams. The strategies are easy-to-implement, inexpensive, and best of all - they work! I keep Love'Em as a quick reference for any employee retention or satisfaction issues that arise, and the updated version provides several new tips and techniques. I highly recommend this book for managers of teams large and small.
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1 of 1 people found the following review helpful By Nobody on March 17, 2011
Format: Paperback Verified Purchase
The content of this book is very rich and informative. The format is unreadable, at least for me. Clearly they were going for something, but whatever it was was lost on me.

There were only two deficiencies that I saw in the content. One was too much of a veering into PC territory. Sure skin color as a criteria for selecting employees is bad, but it leaves real issues of harder to identify bias off the table, and that is a real shame.

The other is that it doesn't really give a compelling reason to recruit and retain top talent beyond "they are costly to replace."

Other than that, if you want to retain talent and avoid turnover, study this book. Unfortunately it is a study, not a quick read, despite its attempt to format it otherwise.
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1 of 1 people found the following review helpful By Marc Harrison on November 24, 2009
Format: Paperback
This is a great book. It explores many different, effective techniques forretaining key talent in the workplace. The book has lots of white space, clean graphics, easy to understand text. I highly recommend it to any supervisor who wants to hone his managerial skills. Great talent will leave if they aren't treated well. This book explains what you can do about deeping your top talent. A must read for the enlightened supervisor.
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Format: Paperback
We're in the middle of an acquisition and many of our employees are less engaged and some good ones have taken other jobs due to uncertainty. This book works because it has a clear structure that makes it easy to find pertinent advice, well researched data with sources clearly noted and most of all action plans, (e.g. To Dos, Quick Start) that help implement ideas immediately. I've also found it helpful in general skill building because the authors offer techniques and tips for things like improving listening, (listen for the "blinking" word) and starting conversations, (examples of good open ended questions). When I'm not looking up something specific, I keep it on my desk and open it randomly just to find ways to think about my own skills and my own job satisfaction and what I can do to improve them both.
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Format: Paperback
Not sure you buy into the "talent war?" Love `Em is chalked full of data, stats and stories that tell the truth about why any smart business leader should focus on engagement and retention strategies. Love `Em is profound in its simplicity. Never has engaging and retaining your employees ever been so easy or do and never have the reasons why been so apparent. The authors introduce 26 practical approaches to engage and retain a talented workforce. In doing so, they provide the reader with a plan of action to take care of their talent for optimal business results. After reading the book, you may find yourself saying - "Why, this is common sense!" You betca! Now, you have a book full of common sense approaches in a time-strapped culture that are sure to deliver a happier and healthier workforce!
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