Customer Reviews

Lowepro Rezo 10 (Leaf Green)

5 star:		(2)
4 star:		(0)
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1 star:		(0)

 

 

I've had my Lowepro Rezo 10 Camera Bag in Lime Green for several years now. The case has gotten a bit dirty over time so it's now more olive than lime, but otherwise the case works just as well as the day I got it... until last week when the moving part of the clasp on the strap snapped off. And this is when I got a pleasant surprise. On a whim I went to the Lowepro website and filled out a warranty request email describing my problem. Within an hour a customer service rep had responded asking for the type of bag and my address. Within two hours a complimentary replacement strap had been ordered to ship the next day. Now that's customer service! Not only is this a great little camera case, but Lowepro is the kind of company that cares about all of its customers, not just the ones who buy top-of-the-line products.

I bought this camera case as an accessory for a digital camera for our grandson. I chose it because lime green is one of his favorite colors. He was very pleased with it.