Customer Reviews

Luigi Bormioli Gallerie Square Double Old Fashioned Glass, Set of 4

5 star:		(2)
4 star:		(1)
3 star:		(0)
2 star:		(2)
1 star:		(4)

 

 

My boyfriend bought me 12 of these for my birthday a while back and they are gorgeous! However, when he received them one of them had broken. We called the company and they sent a 4 pack free of charge, and we didn't even have to send in the other 3! Now I have 15 fabulous glasses!

When the first shipment arrived one could tell by the sound of tinkling glass that there was broken glass in package. In fact, two of the four glasses were smashed. This was due to a almost total lack of packaging material. I notified amazon and shipped the order back.

A second order arrived in the same condition as the first, that is, with two broken glasses.

I have shipped those back and asked for a refund.

After reading a review from someone who said their glasses were broken upon delivery, I made the (idiotic) decision to go ahead and risk it b/c I like the looks of them so much. The first shipment didn't even make it to my house as the local UPS center refused delivery. They could obviously hear the broken glass. In my infinite wisdom, I figured the odds were in my favor, so I re-ordered them. Not a good idea! They arrived broken into pieces.

The glasses are shipped in cardboard containers, not individually wrapped or anything. There's a tiny bit of bubble wrap around the cardboard boxes, but that doesn't help. Why would they continue shipping like this when they keep breaking??

Amazon took the return easily enough. Still, pain in the rear.

The item itself is satisfactory - when not in pieces!
I ordered thhis other glasses of the same collection twice, and twice over half of them arrived broken. (The packaging is not apt for shipment of a fragile item: there is no buffer, i.e. foam wrapping or bubble paper, to protect the glasses).
Between both orders, I managed to complete 4 of this model, but I still only have only 2 of the other type!!!
IDM@email.com

I was so excited to find a square glass! I was starting to wrap them and noticed a sound. Yup, a broken glass and no time to get another set.

I was served in square glasses at a friend's house and must say that they are visually beautiful. There is something about the square shape which is very appealing on the dinner table. However, figuring out how to drink from these is somewhat of a challenge. Drinking from the edge is somewhat risky since there is nothing to channel your water into your mouth. Unless your mouth is especially wide, it is easy to wind up with a wet lap when your drink flows right past the corners of your mouth. Drinking from the corner is more satisfying, but somewhat uncomfortable.

I originally bought these glasses in a dept store. Then they stopped carrying them. So when one got cracked in the dishwasher, I could not find a replacement in any local store. I was surfing on Amazon and threw in Luigi Bormioli Gallerie and was happy to find the square old fashioned glasses!
They arrived packaged in their original boxes, with a sea of packing peanuts surrounding them in an oversized box to insure their safe arrival.
The glasses were perfect when I took them out to inspect them.
I am very happy with these glasses. They are also entertaining when new guests try to drink from the flat side instead of a corner!!

I am happy with the glasses: they are as pictured. The only drawback is that they are heavy. I also had trouble with the shipping. One glass broke in the mail and I had to return all four to get a new shipment. The second shipment had a chip on the rim of one glass, but I didn't want to send them all back and wait for another shipment.

I bought these glasses as a gift for a friend, only to be dismayed that I had nothing to give when the date arrived. I opened the shipment to find 3 of the 4 glasses shattered and had to clean glass shards off my living room floor and clothing. I immediately called the number I had associated with the purchase to report this, and was told that I would need to call yet another number to complain and seek redress. Hardly the customer service I deserved considering their error. I have yet to find the time to sit on hold again and call their other department to sort out this issue. Very disappointing experience to say the least. I will not be buying from them again!