Customer Reviews

Luxury Satin Pillow Case w/Hidden Zipper, Standard

5 star:		(47)
4 star:		(11)
3 star:		(2)
2 star:		(7)
1 star:		(0)

 

 

This pillow is lovely and satiny. And, it would work great for not frizzing up my hair except for the fact that it made me incredibly hot.

I ended up sweating like a pig and my hair ended up frizzing anyway. If you live in a cool climate or are addicted to your AC, you'll probably be okay.

Well, when I thought of satin, I had thought of something smooth, soft and stretchy. While the pillow is smooth, it's not exactly soft. On my pillow, the cover feels taut. Maybe that's hard to imagine, but that's what it feels like. I got it so that my hair wasn't as messed up after sleeping, and I have to say there is a significant difference. So, I guess it's doing it's job. Just didn't have that advertised 'Luxurious' feel to it.

The product itself is OK. I like the hidden zipper. I ordered the lavender and it was more pink than lavender. I also ordered two and was only sent one. Through email, they said they had sent another. After a week I still had not received the other pillow case. I put in a call to customer service. They didn't even answer with the company name or identify themselves. The CSR was very rude and told me I had given them the wrong order number and my pillow case was shipped to Alabama. I live in San Diego. She almost in essence, was not going to resend the product because they were blaming me for giving them the wrong order number. At the time I was talking to the CSR, I didn't have my packing slip so I thought maybe I had transposed a number, but that still didn't mean they shouldn't send me what I had paid for. She told me they sent out the product and I was the one in the wrong for giving them the wrong order number. She came extremely close to telling me I wasn't going to get the other pillow case.
I said " So that means you are not going to send me what I paid for?" Then she replied, " I will send it out but in the future you need to make sure you give the right order number." Basically not taking any responsibility for checking to see that names and order numbers match up.
Well, I went and found my packing slip and I had given them the order number that was on my slip, which happened to be exactly what I said it was when I contacted them in the first place. So I called her back, again, no hello this is Shop Satin my name is _____________, how can I help you, just a hello. I stated that I had just spoken to her and that I found my slip and I had given them the number that was on my slip. Then she curtly said, "Oh, I guess the mistake was ours. I will send out another pillow case today."
So, basically, these people are scammers. They don't send your full order, then make it seem like your fault and make up something to cover their tracks while trying not to send you the product you ordered. I obviously would not recommend them and will never be ordering from them again. Also, shipping is slow, slow, slow. Find another place to buy a comparable product.

The satin is the texture that I expected. I bought this because I had read somewhere that it's better for your face to have a silk or satin pillowcase to sleep on rather than a cotton one. The only downside is that it comes folded, and the fold marks don't come out so easily - even after washing. Maybe a little ironing will do the trick.

I was very pleased with the quick receipt of the product and I have purchased satin pillow cases in the past (for much more money high quality. The choice of colors was excellent. I have purchased satin pillow cases in the past for more money and less quality.

I ordered the rose colored pillow case, and it was a better shade than expected from the picture. I bought this item because I have long curly hair and was hoping to decrease any frizz from sleeping with my hair down. This product, however, did not help with that issue and in fact my hair seems to get more tangled from sleeping with this. It has been great for my face and although I am not prone to breakouts it does help with my complexion. However, because I bought this pillow case in an attempt to help my curly hair fight frizz, I would have to give this product 2 stars. If you are looking at this item for the same reason as me, I would suggest keep looking and perhaps do not settle until you find one that is made of silk.

I've only used these pillow cases for about 2 weeks, and the zipper already broke on one! I can't un-zip...which means I'll have to cut open the case and destroy the pillow-case. The other pillow-case I bought works...for now.

I ordered these pillow cases a couple of months ago and I couldn't be more pleased with them! I have always slept on satin pillowcases (they reduce hair damage) and these are by far the highest quality I've ever had. And after several washings, they're holding up beautifully!

i bought to help my short hair stay in place at night i still wake up with rooster head
the cases are wonderful to sleep on though

I started to buy these pillow cases just about a year ago and haven't used any others since. I have them in several colors for my queen and king size pillows. I love the hidden zippers, no more pillows peeking out when I get restless and toss them about. They are soft and silky and wash and dry beautifully in the washer and dryer. When I got my first set I was actually afraid to put them in the dryer and dried them on a cloth hanger instead. But I soon found out it didn't hurt them all when I tossed one by oversight in the dryer with my sheets. It came out just as soft and silky and, best of all, totally wrinkle free. BTW - queen pillows fit perfectly in the standard size, which I buy when I can't the color I want in queen size. The colors are all gorgeous. I have them in sage, rose, pink, champagne and gold and even a pair in black, that I got for my son. He also loves them. Just wish they would be availabe in burgundy to match my favorite sheets!