Customer Reviews

M-Audio Fast Track Studio US85200 USB Audio Interface with Microphone

5 star:		(0)
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3 star:		(1)
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1 star:		(3)

 

 

Wow, not only did the whole unit not work, but the customer support is the worst I've ever seen of any group. They actually lied twice during my support ticket and then later went back and said "we couldn't reveal that information earlier", except that is was 180 degree conflicting to what they now said. Then they started threatening legal action if I said anything on user groups. All I wanted was for the unit to be used on Windows Vista, which, like another reviewer here, it should as the packaging says "PC or Mac", not "Windows XP SP1 and Mac OS 9".

Unbelievably horrible product and customer support. Run far away from this company.

I have not been able to use it because the software is not compatable with Windows Vista. The packaging merely said for use with PC or MAC. According to M-Audio customer service they do not know when or if a patch will be produced but they would let me know. So I'm stuck with a useless box of expense.

Ordered March 16th with two-day delivery. Arrived May 1st. Can't open the box if I plan to return it, which I do. However, extensive searches suggest this box has low gain and NO Windows Vista compatibility. Software functionality is limited. By the time one upgrades the software one might as well have gone with the 4x4 using ASIO but that requires third party drivers because M-Audio drivers are the pits.

this product is cool if u r looking 4 a new entry lvl pre amp . However i do recommend saving to buy a more upscale version . As there is little gain from turning knobs all the way up . This is my first pre amp so i am happy but i still feel like i just should have waited . The price i am sure will draw some in any way . Oh and u have 2 up grade to get full use of the software wich is like 60 bucks . So shop around first and read lots of reviews . Amazon was great as always thanx 4 a good deal . Peace and light .