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MAGIC: Five Keys to Unlock the Power of Employee Engagement Hardcover – October 21, 2014
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"Most of us intuitively appreciate the power of engagement for personal and organizational success. Maylett and Warner do an exceptional job turning appreciation into action. Their MAGIC formula captures the essence of engagement; their stories illustrate its use; and their questions and tools lead to sustainable actions. This book on engagement is both engaging and useful."
"The importance of creating and nurturing an engaged organization cannot be overemphasized for sustainable achievement; and it's also our responsibility to choose to be engaged. The MAGIC model outlines five keys that we have embraced successfully at ATD to drive engagement, both organizationally and individually."
"When leaders bring their hearts, spirits, minds, and hands to their work, they become powerful forces in leading successful teams. Maylett and Warner masterfully show how each of us can work our own bit of MAGIC."
"Employee engagement is not just a nice-to-have when it comes to our success at inContact, it's the foundation. The principles of MAGIC are the keys to individual engagement, effective leadership, and company success."
About the Author
Paul Warner is the Chief Engagement Architect at DecisionWise, where he advises organizations on increased productivity through employee engagement. He holds a dual Ph.D. in clinical and industrial psychology from the California School of Professional Psychology.
Recognized for nearly two decades as international experts in turning feedback into individual and organizational results, DecisionWise has advised leaders in more than 70 countries in employee engagement, leadership, and organization development.
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Top Customer Reviews
Management knows it’s in trouble when the “best practice” approach doesn’t work, which is the situation regarding employee engagement today.* It’s estimated that companies now spend $1B annually on surveys, consulting advice and an assortment of fixes that, as anyone who deeply understands human nature would agree, have little hope of increasing employee engagement. I would be surprised if after reading this book any senior manager serious about improving employee engagement still follows that herd.
MAGIC is written in a clear, conversational style for executives, practitioners and other employees, and is notably easy to digest. The current confusion in the marketplace over employee engagement isn't that the concept is too complicated to understand; it’s that the more popular solutions were originally based on an incomplete understanding of workplace behavior. When Maylett and Warner lay out the full story, most readers will immediately relate to the explanation, see how today’s best practice initiatives have little hope of succeeding, and see clearly what can and should be done to measurably increase employee engagement.Read more ›
The five keys which the authors have identified from their extensive research conveniently form the acronym MAGIC:
* Meaning: Your work has purpose beyond the work itself
* Autonomy: The power to shape your work and environment in ways that allow you to perform at your best
* Growth: Being stretched and challenged in ways that result in professional and personal progress
* Impact: Seeing positive, effective, and worthwhile outcomes and results from your work
* Connection: The sense of belonging to something beyond yourself
The first three of these keys appear essentially to correspond with the three aspects of human motivation identified by Daniel Pink in his book Drive: The Surprising Truth About What Motivates Us: autonomy, mastery (growth) and purpose (meaning).
The authors' advice will come as a very helpful and salutary read to most managers. Engagement is a two-way process. Employees have to choose to be engaged, but managers have to provide conditions which encourage engagement. Most managers get promoted into management positions without appropriate leadership training, and they are usually unaware of their own incompetence at drawing the best from their teams. This book will help to fill the knowledge gap.
So from reading MAGIC: Five Keys to Unlock the Power of Employee Engagement what do Tracy Maylett and Paul Warner know? They know without a doubt the following: that "engagement" is a 50/50 proposition, both organizations and employees are responsible for it. They know that there is a tremendous difference between an employee being "satisfied" and an employee being "engaged." Satisfaction is transactional, it's a deal that is struck somehow between employees and their workplaces whether or not the terms of the deal are ever spoken or actually agreed upon. Engagement is transformational; there is no deal made. True engagement by the organization (and importantly, its leaders) and by employees will make a big difference for the places that really have it. Profitability will go up, undesirable turnover will go down, innovation will be the norm, morale will noticeably elevate. Another thing these authors know: important aspects of our humanity have to be active and regularly contributing to bring true engagement to life: our hearts, our heads, our hands and our spirits. And finally, Maylett and Warner know the "MAGIC" behind authentic employee engagement. In this book they generously share the MAGIC that can bring employee engagement to life in any organization. But it's not my place to share their MAGIC. You should get the book. You'll be glad you did.Read more ›
Most Recent Customer Reviews
Having worked in the HR and OD field for over 30 years, I can say that Maylett and Warner have not only captured the key ingredients for meaningful engagement, but they have... Read morePublished 6 months ago by Amazon Customer
Employee engagement is not an option, it is a must have. I attended a presentation lead by Tracy and Charles that went over key concepts from the book. Read morePublished 7 months ago by Amazon Customer
This work is truly the missing link. Worth every penny and then some. If you've ever wondered why you employees are satisfied, no matter how much effort and benefits you throw at... Read morePublished 8 months ago by Leonard A. Cardinale
I am a recent graduate from college looking to pursue a degree in Industrial Organizational psychology and this text has made crystal clear what I'd like to study. Read morePublished 9 months ago by Melvin C.
Was very useful while working on employee engagement survey data. Assisted in creating the foundation for senior leaders to be able to make the connections needed for a strong... Read morePublished 11 months ago by brenda
Excellent guide on employee engagement! Data base driven from surveys and then conceptualized in a meaningful and useful manner.Published 12 months ago by Dr. Z
After 45 years of managing people, I know a good idea when I see one.
Maylett and Warner have come up with one... several actually. Read more
From what I have read so far, the author hits the nail on the head. Engaging associates is hard work, but it is the only work that matters to a manager (or should). Read morePublished 12 months ago by Sandy McIntosh
This is a great resource for improving employee engagement in your workforce. I've utlized the online employee surveys with my staff and we've all found it such a great common... Read morePublished 12 months ago by Amazon Customer