2 of 2 people found the following review helpful:
5.0 out of 5 stars
Great Read! What it really means to be an MBA, August 8, 2010
This review is from: The MBA Oath: Setting a Higher Standard for Business Leaders (Hardcover)
Quick Overview:
This book is book describes what being an MBA is all about for about 99% of all of the MBAs that have passed through the various MBA programs. Most MBAs will never be the CEO of a multinational company, but those are the ones that make the news and give MBA's a bad name. The book does an excellent job of bringing to the forefront the history of how the MBA came into existence (something sadly I did not learn when I was studying for my MBA at Ball State).
If you've read "How to Win Friends and Influence People" by Dale Carnegie, then you will likely see several of the same lessons that he preached, and if you liked that book, you will probably like this book as well. This book is all about how to build proper framework to make the best ethical decisions.
If you think that following statement is true "A goal of business is to make a profit, but it should not be the only goal." then you will probably 1 enjoy this book and 2, find it helpful.
If you think that maximizing profit is the only goal of business, then you probably won't like this book.
History:
1908 Harvard starts the first 2 year masters degree in management education. The original ideal behind the MBA was that management would become a profession like doctor or lawyer. Members of the management profession would conduct the business of business with the public good in mind. The whole concept of the MBA is just a little over 100 years old. It came into existence because the leaders of business schools wanted large corporations (which were new themselves) to function in interest of society.
For the longest time, most people had little if any contact with truly large corporations, mainly because they didn't exist, most people worked on farms or small family businesses, then that all changed when large corps like US Steel and Standard Oil arrived on the scene and now all of a sudden there was this new need to manage thousands of employees across large geographical areas and time horizons.
Founders of Business Schools wanted large corps to be led by managers who saw their role as "stewardship of the public trust."
Wisdom/Quotes:
The book is packed with words of wisdom from many sources:
"...to educate a person in mind and not in morals is to educate a menace to society." -Theodore Roosevelt
-"the professional person as the adage goes, does not work in to be paid, but is paid in order to work."
-"No man is an island"
"The advice I give to individuals in our company is not to expect the company to hand you a development plan that will take care of everything. You need to take responsibility for yourself" - Kroger CEO David Dillion
-"If your rate of learning is not greater than the rate of change, you are going to fall behind."
-"Under the social entity view, managers have additional obligations: to please their customers, provide meaningful work for employees, an contribute to the public good of their communities.
Example of where a CEO's heart was in the right place but didn't balance the need of all the "stakeholders" for his company. By trying to do right by his workers after his factory burned down, not moving the company and giving home loans to his employees, the company ulimately failed."
Example of where a CEO's heart was in the right place, but balanced the needs of the other "Stakeholders" is Paul O'Neill of Alcoa. Alcoa had the best safety record in the business, but when he became CEO he said he was going to stabilize the industrial giant, instead of making announcement that the company was expanding, going into new markets, cost reductions, revenue expansions, O'Neill said that priority one was going to be safety. At the time O'Neill took over the company Alcoa's injury rate was 1/3 the US average, when he left the company it was 1/20th. He famous for saying "If anyone ever calculates how much money we're saving by being safe, they're fired!"
James Burke former CEO of Johnson and Johnson when the Tylenol scared happened and what he did to right the situation is mentioned
Peter Drucker said "....the single biggest source of mistakes in mangement decision making is the search for the right answer rather than the right question."
Adam Smith..."It is not from the benevolence of the butcher, the brewer, or the baker that we expect our dinner.....but from their regard to their own interest."
Notes:
-The longer we have to think about cheating or on unethical behavior the more likely we will justify it.
-"The more we live with a necessary evil, the more necessary it seems and the less evil"
-We are not as ethical as we think we are
-Few people have the resources (mental or otherwise) to resist authority
-Make a commitment to do the small things right
"The second promise of the MBA Oath is a pledge to safeguard the interests of shareholders, coworkers, customers, and the society in which we operate."
-Commitments matter an are the foundation for good relationships
Six Possible Actions for dealing with externalities
1. Do not do harm
2. Do not benefit from harm
3. Compensate for harm
4. Prevent harm
5. Remove Harm
6. Do or promote good
The book mentions an experiment where divinity students were to give a talk about the parable of the Good Samaritan, you can almost guess what happens to the staged stranger in need.
Regardless of where you work you will face the temptation to fudge the truth or go along with the flow of dangerous practices
Warren Buffett's visibility test:
1. Would I be comfortable if what I am doing showed up in the papers in the morning
2. Would I be comfortable if everyone in a similar situation was doing what I am doing
3. Is this how when I leave here, this is how I would want to be remembered?
If you can answer "yes" then you can feel comfortable with your plan of action
Closing:
The book is an easy read, mainly because what is discussed is not rocket science, it just like "How to Win Friends and Influence People" reminds of what we already know, but seem to lose as we make our way through life.
If you are an MBA you will appreciate the author(s) attempt to pain the MBA as something other than a power hungry, cut throat zombie who has no feelings, and will do whatever it takes to make one more penny on the dollar for shareholders.
Quick Note:
On page 56 of the hardcover edition which showed up on Amazon.com on 4/29/2010 9 days after the BP Oil spill (I pretty sure the Economist reviewed the book previous to the BP oil spill) it mentions this chilling ethical example:
"..imagine you are the director of an oil company and you learn about an explosion at one of your oil fields. How do you think about the explosion? Is it a public relation problem to be covered up? A public safety problem to report...? A legal problem...? investors confidence problem?" It goes on to ask how do you approach it. Use the explosion as a chance to make strategy change that was needed but no support for (i.e. engaging the board of directors and governmental regulatory groups. The other approach might be to see it as a one time event and evoke damage control. The book could not be more timely in that aspect.
Personal Note:
Maybe I was too biased in my review of this book, having worked for a couple of difference Fortune 500 companies, this book preaches to the choir with me. All too many times decision seem to get made in a vacuum without regard to their consequences, usually it seems like this happens when management thinks in their own short term interests and not in the long term interest of the company. I have always believe that profit should be a goal of business, but it is not the only goal.
Help other customers find the most helpful reviews
Was this review helpful to you? Yes
No