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MCDST 70-272: Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System
 
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MCDST 70-272: Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System [Paperback]

Ron Carswell (Author)


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MCDST 70-272: Applications on MS Windows XP Operating System MCDST 70-272: Applications on MS Windows XP Operating System
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Book Description

0619216026 978-0619216023 December 3, 2004 1
Students will master the objectives for the new Microsoft Desktop Support Technician exam #70-272 using an approach created specifically for them. Their learning will be enhanced with extensive end-ofchapter exercises and hands-on projects with a free MeasureUp test preparation CD included with the text.


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About the Author

Ron Carswell has over 20 years of computer experience with both small and large organizations. Ron holds a Bachelor's degree in Business Administration from the University of Texas and a Master's degree in Business Administration from Baylor University. He has received the A+, N+, CTT+, MCSA, MCSE and MCDST certifications. He is currently an Assistant Professor at San Antonio College, where he instructs in A+, N+, MCSA, and MCDST certification courses. He authored the MCDST Guide to Supporting Users and Troubleshooting Desktop Applications on Microsoft Windows XP Operating Systems. He co-developed the Guide to Parallel Operating Systems with Heidi Webb and Terrill Freese.

Product Details

  • Paperback: 664 pages
  • Publisher: Course Technology; 1 edition (December 3, 2004)
  • Language: English
  • ISBN-10: 0619216026
  • ISBN-13: 978-0619216023
  • Product Dimensions: 9 x 7.2 x 1.6 inches
  • Shipping Weight: 2.4 pounds
  • Amazon Best Sellers Rank: #1,297,808 in Books (See Top 100 in Books)

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