MEM32023223 - Dual Format DVD Recorder, 20x

by Memorex

Product Details

• Item Weight: 7.2 pounds
• Shipping Weight: 7.2 pounds (View shipping rates and policies)
• ASIN: B001A3W52W
• Average Customer Review: 2.8 out of 5 stars  See all reviews (4 customer reviews)
• Amazon Best Sellers Rank: #72,204 in Electronics (See Top 100 in Electronics)
• Date first available at Amazon.com: December 19, 2005

Product Description

20X DVD recorder with LightScribe technology offers a multi format capability to take the guesswork out of choosing the right disks. The double-layer feature allows for the creation of commercial quality DVDs with up to 8.5GB of data storage on one disc. A comprehensive and powerful software suite from Nero makes recording CDs and DVDs easy. LightScribe functionality allows you to burn precise, silkscreen-quality disk prints right in the Multi Format DVD Recorder. No need for an additional printer or labels. Create photo, music or data CDs and DVDs with custom disk prints. Features built-in flash-ROM for online upgradability, built-in buffer under-run protection, silver and black design with blue LED indicator. Double-layer DVD+R9 and DVD-R9 compatible. Microsoft Vista compatible. Speeds include 20X DVD+/-R, 8X DVD+R9 (Double-Layer), 8X DVD-R9 (Double-Layer), 8X DVD+RW, 6X DVD-RW, 12X DVD-RAM, 16X DVD-ROM, 48X CD-R, 24X CD-RW and 48X CD-ROM.

Customer Reviews

Most Helpful Customer Reviews

3 of 3 people found the following review helpful:

5.0 out of 5 stars My kid dropped it, May 18, 2009

By 

Amzn byer "Amazon Lover" (NY) - See all my reviews

I love this item. I wouldn't recommend you drop it but my son dropped it about two feet to the floor and it's working just fine. It lights up with a three lights. One blue light shows that it's plugged into the power cord. The second softer blue light shows that it's reading a disc and the light in back either shows red for 1.1 USB or blue for a 2.0 USB port.

It does what it says. It has a stand so it can sit on its side safely without wobbling. Reads CD-ROMs, DVDs and CDs. Also reads unfinished DVD+RWs

The only issue is that the power cord slips out easily so make sure it's not nudged.

2 of 3 people found the following review helpful:

1.0 out of 5 stars The Power Adapter is crap!! DO NOT BUY!!!, September 3, 2008

By 

Matthis Jamison "Epicurean Tastemaker" (Rahway, NJ United States) - See all my reviews
(REAL NAME)   

Amazon Verified Purchase

This review is from: MEM32023223 - Dual Format DVD Recorder, 20x (Electronics)

WARNING*Power adapter Model SPP34-12.0/5.0-2000 for the Memorex has a propietary cable that is not available in the U.S. The cable pins are weak and will bend easily. Good Luck finding a replacement!Forget Radio Shack or any other Cable supply company They are manufactured by a company in China.. I googled the part number and a place had a replacement that went for $85.00 And if you do buy it, Guess what? The replacement adapter is the same piece of crap and Now the cost will be more than the whole unit. Waist of money!

1.0 out of 5 stars Memorex - Don't waste your money!, January 6, 2010

By 

LMN (Tennessee, USA) - See all my reviews

This review is from: MEM32023223 - Dual Format DVD Recorder, 20x (Electronics)

I bought this item 9 months ago. In that time I've used it 3 times for a total of about 1.5 hours. I tried to use it again around last Thanksgiving (11/09)and it was dead. I sent Memorex tech support an email describing my previous use of the item and its current dead status. They assigned it a case number and advised me to call their support number. The fellow I talked to at tech support clearly did not read the comments about my item that were entered in the computer and insisted that I connect the drive and try it again - wouldn't take my word for it that it was dead. He deduced that the power cord was the problem and promised to send a new one. That was on 12/4/09. No action. On 12/22/09 I called again and by following their automated telephone tree was routed to someone who provided support to a totally different type of product that memorex builds. I was transferred to another fellow who looked my case number up and said that it was noted that the power supply was supposed to be sent (as of my 12/4 conversation) and I should just hold on. I asked at that point to talk to a supervisor.

A supervisor came on and I explained what had happened to that point in dealing with their Tech support and asked for his help. I asked for my money back. He advised that he would not be making a refund as this is against memorex policy. I told him that nothing in their tech support area made me confident that they would act in good faith to resolve this problem and that I need an external reader/writer - now. He found my case in their computer, noted that they did not have a system to track if the power supply had ever been sent (or not- NOT) and advised that I needed to send him a copy of my receipt to get the ball rolling in resolving the problem. I suggested to him that I want a totally new item - he indicated that was do-able and a return number would be sent to me within a day or two after they received the copy of my receipt. I would then need to send my dead product back to them. I faxed the receipt to the number provided to me by this supervisor immediately.

Guess what? No response whatsoever. The case number was clearly identified on the fax as designated by this supervisor. I will NEVER purchase another Memorex product as long as I live!

This tech support seemed to have been contracted out to somewhere on the other side of the world and is absolutely the worst I've ever encountered. They have failed to do a single thing they promised to do (other than the original email response referring me to the tech support number). Don't get me wrong, I don't care who is on the 'helping end' of the universe - but I do resent the indifference and incompetence demonstrated by the employees I talked to in memorex's tech support area.

Kiss the better part of another $100 goodbye...

If you buy this item, I hope you have better luck than me.