Customer Reviews

MGA Bratz Be-Bratz.Com Blonde Hair

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4 star:		(2)
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1 star:		(5)

 

 

My daughter wanted this doll so bad. Anyone who asked her what she wanted for Christmas, she would say, "I want a Be-Bratz". Well she got one for her birthday. She loves it. The site is easy to navigate. The games are fun. I've played some myself. Overall, she's very happy with it.

My daughter bought this doll with her Christmas money and was so anxious to start playing on Be-Bratz.com. The doll comes with a "key" that you plug into your PC's USB port, and then you should be connected directly to the web site to register. My PC (which has ALL of the recommended requirements noted on the package) recognized the key, but each time it attempted to connect to the registration site, I received an error. I tried using the key on TWO different PC's with XP, and I received the same error on both. I even tried to reach the page directly using the URL in the "Just in case" text file...same error. I sent emails to both Be-Bratz.com and MGA (the manufacturer). Be-Bratz just sent an automated email that contained all the information I'd already read in their FAQ, and MGA never responded. I was able to locate a phone number for MGA, but I received a busy signal each time I called. And, I must point out, that the busy signal was received AFTER I had chosen the option for customer service. This is a big rude no-no in the customer service world. We unfortunately had to return the product, and my daughter was heart broken.

my daughter has been really wanting this so she got it for hannukah. here's the one big issue - one that the manufacturer has not responded back to me (and they promise to respond within 48 hours - it's been 3 weeks) - the packaging does NOT state that the USB is PC only. it just says USB, and any computer has USB ports, it's an industry standard (there's no difference in a mac or pc USB port). but the key cannot be used on a mac. so if you get one and you have a mac, you have to find a pc you can borrow to register and set up a username & password online, and then my daughter can use this on our mac without the key. just keep that username and p/w nearby.
but she's been having a blast online once we got set up.

This was the ONLY thing my daughter wanted for Christmas. We made her wait until Christmas to get it and she was soooo excited. AND THEN, IT DOES NOT WORK! I found out after searching the web and spending HOURS trying to fix this that it is not even compatible with Vista. We have 3 computers that do not run VISTA and it will not work on ANY of them. This is the biggest waste of money I have ever seen! I still don't know how to explain this to my heartbroken daughter. Shame on you greedy manufacturer to disappoint SO MANY KIDS ON CHRISTMAS and not offer any solutions! After watching my daughter cry for so long (she is mentally retarded and just does not understand) I will NEVER purchase any BRATZ products for any of my kids again!!!

This product was ordered for my 8 year old daughter for Christmas. She has to be the biggest "Bratz" fan alive. She was completely disappointed that the "online" feature of the toy did not work. My husband is very computer savvy and he couldn't even get it to function right. The doll itself was fine, just the online jazz was not very jazzy at all!!

I purchased these much-desired dolls for my 2 daughters 2 Christmasses ago only to discover after a few plays online that they were VERY disappointed in the online interaction(or lack thereof)compared to the other online toys they play with (WebKinz, BuildABear, Littlest Pet Shop, EPets, etc...). I was very annoyed & angry that I had gotten them a toy(that was NOT cheap by any means!) that they had so looked forward to and were so disappointed in.
If your child just wants the doll for the doll itself, great. However, if she's looking for the fun interactive play online, SKIP IT! Get her/him a Webkinz or Build A Bear(GREAT site) instead!

....this website for the toy was overwhelmed on the holiday with people and the site crashed not allowing anyone access, this continued till well after the holiday and even though my daughter can get online now the excitement was totally ruined for her because she really wanted this and could not get online xmas day.

You would think the manufacturers would have been prepared for a large amount of people accessing their website because this toy was one of the most asked for this year. I am disappointed that they allowed this to happen.

I purchased this for a friend's daughter and they had trouble getting it started online, but they were having computer problems as well. I told them to call Customer Service so I hope it is working for them now. My daughter has one and since we are running Vista, she had to go to my neighbors house and set up her Be-Bratz on their XP computer. She had no problem though and it works now on any computer without the stick. She likes it but does not play with it a lot. It is limited as to what you can do online. She enjoys the doll though.

MGA Bratz Be-Bratz.Com Blonde Hair



I bought this toy awhile back when it was cheaper...... on amazon for a christmas gift for my niece........ she is ten and she loves this toy......you can do alot of differnt things with this toy.........well worth the price.............

My 10 year old daughter received this as a Christmas gift from her grandmother. She was very excited to use it right away. We jumped on the computer Christmas morning, plugged the key in and received an error message. Tried it on our other computer same thing. It appears the website was down. She was very disappointed not to be able to play with her new toy.

However, we waited a few days and tried again. Plugged the key in and away we went. The website launched, she got herself registered with little help from me and played for hours. The mouse that came with the doll won't work on the her computer. The mouse pad that came with it, is really only usful if you can use the provided mouse because it's so small. She played with it for a few days and has since lost interest in it.