Top critical review
16 people found this helpful
Extremely Clog-Prone. Eat lots of prunes or buy a ball plunger.
on October 30, 2012
This is an expensive joke. It clogs very easily, and repeated flushing does not do the job. Neither does time. Well, a couple of days helps, if you keep the water level in the bowl right up to the underside of the rim. We have one of these and a Toto Drake, and both are super easy to clog. If your movements are soft, it might be OK. If you drop a log, it's plunger time.
Problem 1 with the Toto design, as that the normal water level is way below any clog, so leaving it to sit in hopes of water softening the clog, does not work, as the water seeps past the clog, leaving it to dry and harden. The only way to soften a clog in a Toto is to keep adding water for a day or two so the bowl remains almost completely full. This, and only this, will soften a clog in a Toto.
Problem 2 is that the bottom of the bowl is not round, like every plunger in the world. On a Toto, the bowl outlet is trapezoid-shaped, and every plunger but one does not fit well enough to work. It is almost as if they did not ever think their toilet would ever clog. Perhaps they fed their testers prune juice for two days before the tests.
The only exception to this that I have found is the ball plunger sold elsewhere her on Amazon. It works very well. It is round, but not too stiff to flex to work in a trapezoid-shaped hole. Our two Totos would be on the trash heap were it not for this plunger.
Of course, this will depend on your diet, water intake and medications, so it might not be as bad for others as it has been for us. I recommend eating a lot of prunes to avoid clogs.
Before you buy this disaster, Google "Toto Clog" and "Toto Plunger". No information on the web was helpful to me except one mention of a ball plunger. I tried everything else, even raising the height of the runover tube to allow the tank to fill higher to use more water in hopes of a better flush.