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TOTO MS974224CEFG-01 Eco Guinevere One Piece Toilet with Sanagloss, Cotton White

by Toto

List Price: $1,138.00
Price: $618.12 & FREE Shipping. Details
You Save: $519.88 (46%)
Only 18 left in stock.
Ships from and sold by Amazon.com.
Cotton White
  • Double Cyclone Flushing System
  • Clean rim design with no holes for easy cleaning
  • SanaGloss: Super smooth, ion barrier glazing cleans your toilet bowl with every flush
  • Fast Flush: Wide 3-Inch flush valve is 125 percent larger than conventional 2-Inch flush valves
  • Length 28-1/4-Inch, Bowl Rim Height 16-1/8-Inch, Seat Height 17-1/4-Inch, Tank Height 28-3/8-Inch, Tank Width 18-Inch
See more product details
17 new from $618.12
Have Questions About Buying a Toilet? Check out our Toilet Buying Guide for help choosing the right toilet and getting it installed and running quickly. Learn more
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Toto
TOTO MS974224CEFG-01 Eco Guinevere One Piece Toilet with Sanagloss, Cotton White
List Price: $1,138.00
Price: $618.12
There may be a rebate for this item in your area
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Frequently Bought Together

TOTO MS974224CEFG-01 Eco Guinevere One Piece Toilet with Sanagloss, Cotton White + Toto TSU03W.10R Rough-In for 934/964/974 One Piece Toilet
Price for both: $673.57

These items are shipped from and sold by different sellers.

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Product Information

Color: Cotton White
Technical Details
Part Number MS974224CEFG#01
Item Weight120 pounds
Product Dimensions32 x 30 x 20 inches
Item model numberMS974224CEFG-01
Discontinued by manufacturerYes
ColorCotton White
FinishCotton White
MaterialVitreous China
Shapeelongated
Item Package Quantity1
Water Consumption 1.28 GPF
CertificationWaterSense
Warranty DescriptionOne Year Limited Warranty
  
Additional Information
ASINB001FD5ES4
Best Sellers Rank #188,313 in Home Improvement (See top 100)
Shipping Weight120 pounds (View shipping rates and policies)
ShippingThis item can only be shipped to the 48 contiguous states. We regret it cannot be shipped to APO/FPO, Hawaii, Alaska, or Puerto Rico.
Date First AvailableMarch 7, 2009
  
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Product Description

Color: Cotton White

From the Manufacturer

Decorative, ADA compliant, high profile one piece toilet. Low consumption (4.8 Lpf/1.28 Gpf) siphon jet flushing action. Tank cover, fittings, chrome plated trip lever, and SoftClose Guinevere seat included. Toto's patented, super-smooth SanaGloss glaze prevents debris, mold and bacteria from sticking to porous, ceramic surfaces. SanaGloss seals china with an ionized barrier, creating a super-smooth surface that prevents particles from adhering to ceramic, while a catalyzed ion barrier actually repels particles away. The combination of these features has yielded a ceramic finish that completely changes the foundation of conventional glazing. Look for SanaGloss on a wide range of Toto's toilets and lavatories. Like a cyclone in nature, the Double Cyclone flushing system harnesses the power of water and gravity to create a more powerful 1.28 GPF that maximizes cleaning action. Double Cyclone features: Two nozzles (instead of rim holes) use water more efficiently for a better rim and bowl wash and result in less trapped dirt and bacteria and less cleaning. The dual-nozzle water propulsion system allows more water to be directed to the siphon for a more powerful flush. This toilet complies with ADA regulations for height. Toto's SoftClose seat is the latest in innovative smart seat technology with Comfortable Ergonomic Design, Molded Bumpers, and High Gloss Polypropylene. (Resistant to Chemicals and Cleaning Agents.) Constructed of solid, high-impact plastic, this unique seat is specifically designed to reduce injury and to eliminate annoying "Toilet Seat Slam". The seat and lid utilize a built-in SoftClose hinge system, which lowers the seat down to the bowl gently and quietly. The engineering of SoftClose incorporates Toto's high standard of quality and consumer ease. Top tightening mounting bolts ensure easy installation. And of course, all seats are precision designed to fit regular or elongated bowls

Product Description

TOTO MS974224CEFG#01 Guinevere Eco Elongated Toilet, 1.28 GPF with SanaGloss, Cotton WhiteTOTO is the world's largest plumbing products manufacturer. They offer a complete line of commercial and decorative plumbing fixtures and fittings, faucets, accessories, shower and flush valves, as well as lavatories, toilets, Air Baths and urinals. For over 90 years, they have been producing superbly designed, high performance lifestyle enhancing plumbing products for residential bathrooms and commercial restrooms.Decorative, ADA compliant, high profile one piece toilet. Low consumption (4.8 Lpf/1.28 Gpf) siphon jet flushing action.TOTO MS974224CEFG#01 Guinevere Eco Elongated Toilet, 1.28 GPF with SanaGloss, Cotton White Features: Unique sculpted design, skirted one piece toilet Matching Guinevere designer products Universal height for maximum comfort: 16-1/8" rim height Skirted styling with concealed trapway for easy cleaning Double Cyclone Flushing System Clean rim design with no holes for easy cleaning SanaGloss: Super smooth, ion barrier glazing cleans your toilet bowl with every flush Powerful, quiet flush every time Large water surface ADA Compliant Fast Flush: Wide 3" flush valve is 125% larger than conventional 2" flush valves

Customer Questions & Answers

Customer Reviews

Our first call to Toto customer service and they sent out replacement flappers.
mw33
I didn't want to buy Japanese toilets, but we were assured that this is the only one Made in USA and that Toto is absolutely the best.
Karl Vacek
And that 10th time you will give it a "cleanup" flush to get rid of the skid marks below the water line.
AM

Most Helpful Customer Reviews

8 of 8 people found the following review helpful By mw33 on April 15, 2013
Color Name: Cotton White Verified Purchase
We bought two of the Guinevere's in June 2012. From the beginning, they were great. They looked good and had no issues. But, about two months later, both toilets had issues with the water level draining and making terrible noises. We even have had to turn off the water at night, so that the noises don't wake up anybody in the house. Our first call to Toto customer service and they sent out replacement flappers. They were basically the same part, so it was no suprise to get the same result. Second call to Toto and now, we have to troubleshoot where the water is leaking. I asked for replacement flush valve/gasket, but they are unwilling to send until more troubleshooting is done. We've had a plumber out and have also talked to a couple of distributors and they have informed us that it is probably the valve/gasket. There seems to be quite a bit of industry knowledge on these issues, but maybe it hasn't reached the Toto corpoation yet. If I were to replace toilets again, I would save the money and buy a different brand.
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20 of 25 people found the following review helpful By Helen S. Lam VINE VOICE on December 7, 2010
Color Name: Cotton White
My sister raved about her Toto Ultramax so I opted for the Toto Guinevere for a more traditional look.

PROS
- Soft close lid - no more banging from closing the lid.
- 1.28 GAL flush - water efficient. Tank fills up very quickly. However, now that there is minimal water in the bowel, it may require multiple flushes to remove heavy waste that at times can stick to the bowel.
- Skirted bowl makes cleaning easier and improves the appearance of the bowel.

CONS
- Drip, drip sound in between flushes - I read on the web that this is due to the auto-balancing mechanism. Supposedly all toilets do this. However, there is no sound insulation in the pipe for this particular Toto model. Thus, I can hear it dripping in between flushes. I called Toto and they sent the replacement part. I am still debating whether to hire a plumber to take out the toilet to replace the pipe.

It is very disappointing that such an expensive toilet would have this drip drip issue. Had I known about it, I would have gone with another model.
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7 of 8 people found the following review helpful By Chandra on September 25, 2010
Color Name: Sedona Beige Verified Purchase
The seat height on this is great, I also like the skirt - much easier to clean with the bottom knobs covered up, on most toilets they are exposed - have a look at yours, you'll see. My only negative is the lever - it only comes in chrome, so I have to special order a bronze one to match the other fixtures in the bath. I will buy this again for the next bath remodel.
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3 of 3 people found the following review helpful By DREA on July 10, 2013
Color Name: Cotton White
I have owned the Guinevierve since 2008 and it has never flushed properly. my plumber who has 20+ yrs experience says the flush system is designed backwards. The Toto rep told me to hold the handle for 3 seconds to get an optimal flush. Absolute waste of money.

Pro: Its a nice looking commode
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1 of 1 people found the following review helpful By LeRoy on January 3, 2014
Color Name: Cotton White Verified Purchase
If you order from Warehouse deals, the toilet will be shipped via freight carrier without any packing materials in the box. I replaced my 2 downstairs toilets with Toto units purchased from Warehouse deals and it took ordering 8 to receive 2 that weren't broken. If you're ok getting a great deal to only risk having to return it, then take your chances with Warehouse deals.

If you'd rather lower your chances of receiving a damaged toilet, then order it from Amazon. It will be packed very well as I just ordered a new one that was delivered double boxed with sprayed form fitting foam in both boxes to protect the toilet during shipping. This saves that hassle of returning a Warehouse Deals toilet and should the toilet arrive broken, Amazon will do an exchange unlike Warehouse deals (refund only due to the limited nature of their stock).

As to the Guinevere toilet, it's a great height (about an inch shorter than the Ultramax ADA and an inch taller than regular Ultramax), it flushes everything, hasn't clogged yet and is well made. If you have doubts about buying a one piece toilet, don't. It's easier to keep clean and looks better.

If you're debating between a unit with Sanigloss and one without, keep our experience in mind. We have one Toto in the house with Sanigloss and for us, we don't see a difference compared to those without. Plus, you can't use any products that contain chlorine with a Sanigloss toilet.

The lever on the Guinevere does occasionally stick, so you have to make sure it returns to the down position to keep from wasting water. Some have complained about noise since this unit uses a PVC transition pipe from the toilet to sewer pipe in order to provide installation flexibility for various rough ins. Ours hasn't been noisy at all.
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Color Name: Cotton White
ADDED: Shortly after writing the review, I received the kit--a couple of plastic washers--installed them per direction, and THE FIX WORKS. The leakage has stopped. I would give their customer support five stars, but I don't think I'll change the overall rating because I still feel the fix should have been pre-installed--and I still think the design is flawed.

ORIGINAL REVIEW:

The flushing mechanism--handle, lever, and float/flap--have an obvious design flaw that would seem to be easily correctible. The flaw shows up in two ways.

First is what I would call an "undocumented variable-sized flush."

One would expect a well-engineered 1.28-gallon flush toilet to flush the same way every time. One would expect it to deliver about 1.28 gallons more or less no matter how you pull the handle. Not so. A quick flip delivers a small flush, holding it up for a count of about three delivers a large one. I gave it the quick flip and was constantly annoyed with bowl-emptying failures with solid waste. (Do I make myself clear? :) ) My wife discovered and showed me the "hold for a little while" technique and I haven't had that problem since.

Problem #2 is serious: flap leakage, and water continuing to run after the flush is complete. On our toilet, the sound of the leak is such a subtle, soft, background hiss that I didn't recognize it for a long time--this will sound stupid but I thought it was breeze in the trees outside our bathroom window. But it's not a slow leak. If I shut off the water the leak empties the tank in about 20-30 minutes. In other words, a leak of several gallons an hour! Not what you want in a "low-flush" toilet!

The reason is obvious. The flush lever is about 1-1/2 inches off-center with regard to the float-and-flap.
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