Customer Reviews

Myob Plus 12

5 star:		(2)
4 star:		(1)
3 star:		(0)
2 star:		(1)
1 star:		(0)

 

 

I've been using MYOB Accounting Plus for two years (started with version 10) and I'm getting tired of its inadequacies. It was a huge step up from Peachtree and One-Write Plus as far as program stability and networking, but it still does not suit my needs.

Pros:
-Great stability, never crashes or causes data loss
-Works well with a small network (additional [$$$] license fee per workstation applies)
-Easy to learn and operate
-Really neat customer support website that looks like it might help a few people

Cons:
-Must upgrade to newest version each year if using payroll functions (upgrade fee is about [$$$] less than full price of latest version)
-Customer service is separated into two groups...those who can't really help you with your problem but they can sell you some business forms and those who refer you to group one.
-Need help? [$$$] per year will allow you to get technical support, but don't expect much. They basically read out of the user's manual for you.
-Business forms are proprietary so no more free W-2s from Uncle Sam...expect to pay [$$$] for something that should be free with your yearly [$$$] upgrade
-MYOB claims it provides custom financial reports...I suppose if you call changing color schemes and fonts "custom." Expect to print out two or three reports to get the information that should be included in one report.
-Back to stonage bookkeeping when it comes to finance charges or discounts. Do you have customers that pay late or early? Might as well figure those finance charges by hand because MYOB does not keep track of them. And discounts aren't kept track of on the statements...I have to write mine in by hand.

Overall:
MYOB is a great package for small businesses that have 100 or fewer customers and a dozen employees. If you look for your business to grow then this package might impede that progress unless you can overlook the minor problems. Expect to work harder than the MYOB software package does.

I have been using Quick Books before MYOB and just did not like the interface at all. Took far to long to get around in it or to quickly find something or lookup a past entry. Search feature was poor at best.

MYOB is much easier to use. Straightforward approach to doing anything. Entry forms are much easier to use than QB. Something else that always bothered me was QB was always trying up upsale me with support at a zillion dollars a year. I had a simple question once that was NOT covered in the Qucik Books maual or online help. Quickbookss wanted $ to answer the question which would have taken less than two minutes! Really ... me off.

I haven't set up my books completly yet but have been working on it for the last three days non stop. I can tell you that as far as easy of use, it's light years ahead of QB.

Quick Books, their tech support, and their upsale attempts, are going in the trash this week. MYOB has made a GREAT product! I haven't used all the report features yet but I think for my needs (small business doing $500K or so a year) that it will be fine.

Anyone want to form a Quick Book haters support group? I'd be the first to join!

David

This product should be called... 'The Intelligent Business Partner'.

I got MYOB Plus so that I could figure out how to stop giving my accountant so much money to do my books. Little did I know that doing my own books would lead me to various time-saving procedures that makes my business processes more efficient. These accounting software companies like to talk about these 20,000 foot-level virtues of using their software but in this case, I've found it to be true. My staff and I save probably an hour a day using MYOB Plus as an estimates & invoicing tool. Bottom line, I can email estimates & invoices to customers right from MYOB - rather than doing this by hand, using fax machines, getting busy signals, re-sending, etc.. I've also discovered something called a ToDo list which provides immeasurable value to the running of my business.

And, the reason I got it in the first place, I now have the ability to get financial reports whenever I want them - and at no extra cost. Of course, I've also discovered the really neat sales and receivables reports so I know who owes me what and when.

I now wonder how I did all of this before I went with this accounting software.

I've implemented the system in three different types of users.
1. Household financial management - I've migrated from Microsoft Office
2. Subdivision financial management - The Home Owners Association never had an accounting system in place since 1994 until I joined two years ago.
3. Motorcyle Parts Retail Store - I setup three years ago Microsoft Profit and last year migrated to MYOB.

The first two were just perfect. Everything that I needed were present in the software. On the third however, when the business really became good that we had to open four separate outlets and correspondingly four storage warehouses, I cound not find in the system the option of having more than one Warehouse location.

Recently, I'm about to implement on an aircon and refrigeration business where multiple warehouse and parts sub-categories are required in the inventory, I'm again having difficulty making the setup perfect.

Also, I want to see that Philippine Tax table and other government mandated deductions for payroll are captured so that we can also effectively use the Payroll module.

I hope MYOB will look at my comments. I will also be interested to enter into some business relationship with MYOB since I am bringing their business to the Philippines. I still have other friends I intend to help and I consider MYOB as a good option.