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306 of 313 people found the following review helpful:
4.0 out of 5 stars
A Good Navigational Tool, July 15, 2009
This review is from: Magellan Maestro 4700 4.7-Inch Bluetooth Portable GPS Navigator (Electronics)
With an occupation that keeps me on the road, a working navigational tool is a must have. Having gone through my fair share of slow and inconsistent GPS products ranging from Garmin, TomTom and yes even Magellan through the years, one must really do their homework. After researching several systems this model kept popping up on my radar screen.
Coming out of the box, this unit worked perfectly without the usual hiccups of other systems that I have owned. Installation is simple. Downloading updates via the included USB cable was quick and without issues. Powering up is a breeze. Total time for entering starting point to destination is about 45 seconds. The One Touch screen is on the money. The menu allows for editing for one's own personal choices. I really have come to like the Predictive Traffic feature. In short, it creates alternate routes for known traffic tie ups.
Even though this system is primed for Bluetooth, not all mobile devices are compatible. The Maestro 4700 paired at times with two out of three of our cell phones. When it did pair, connections were dropped a bit more often then expected and clarity was an issue. As usual, my personal phone did not pair up at all with this system. Maybe its a great working feature with the right phone. Even if it did pair up with my go to phone, I don't see myself giving up my wireless ear piece anytime soon. This feature rates 3 stars at best.
Like every GPS system before it, Voice Command on this unit is simply a wasted feature that works when it wants to. This add on alone receives a failing grade from me. On the other hand, Spoken Street Name Guide with text to speech is clear and precise. The 3D Landmarks add on is a nice touch. I have yet to use the Find My Car feature. The free, no membership required AAA Guide is loaded with great up to date information.
The Maestro 4700 measures in at over 5" wide x 3.5" height and weighs about 6 ounces. The biggest draw for me personally is the large 4.7" color touch screen, predictive traffic, and the lane guide arrow features. The user friendly one touch interface is definitely a winner. On the downside, the Maestro 4700's screen is not viewable in all lighting conditions. Granted its not as bad as my previous model, but there is still some glare to contend with.
Quick Spell automatically fills in the blanks and makes locating a destination easy. One of the sweetest features is the lane guide arrows (Highway Lane Assist) program that sounds a bell when my next turn is coming up. It quickly guides me into the correct lane without the usual "Oops, how did I miss that exit?"
The Maestro 4700 comes preloaded with maps of the USA, Canada and Puerto Rico. Additional maps can be stored on board via SD Card. Included accessories are a windshield mount, storage pouch, dash mounting disk, car power adapter, handbook, USB cable, and an informative CD. I recommend buying a good protective case. Magellan loses major style points for not including an AC power supply plug. Unplugged, the battery provided me a little over 2 hours of power.
As with most electronics, this system includes the standard 1 year warranty. If it is returned within the applicable warranty period, Magellan will replace the defective unit. Most likely the buyer will receive a reconditioned unit of the same model or at the company's discretion another model of lesser value. I know this from personal experience. Both Magellan and Garman share this replacement policy.
Even though Magellan has made marked improvements on its GPS products the last couple of years, its customer support has always lagged behind. After my latest chats with off shore customer support, all I can say it still needs improvement. At best, it ranks three stars.
The glitches I found with both Voice Command and Bluetooth pairing undoubtedly keeps the Maestro 4700 from garnering more then a four star rating. Even with those issues this product still delivers on the basics. For me that is more then enough. Its still an above average NAVAIDS tool.
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UPDATE:10.31.09
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I've owned this system for a few months now. I've driven cross country and back and also made my monthly run up the coast. The only issue that I have had is the age old problem with NAVTEQ maps. On more then one occasion the maps placed me in the opposite direction of my destination. I don't see the folks at NAVTEQ fixing this problem any time soon because it has existed for so long. NAVTEQ mapping was an issue on my other GPS products as well. I probably have a better chance of winning the lottery rather then waiting for the folks at NAVTEQ to fix their maps. Other then that, my Magellan 4700 GPS is still on the job and doing what it does best.
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88 of 91 people found the following review helpful:
4.0 out of 5 stars
Decent bang for buck, August 3, 2009
This review is from: Magellan Maestro 4700 4.7-Inch Bluetooth Portable GPS Navigator (Electronics)
I have had this unit just over 2 weeks now, got it the first day it was released. I replaced my old Magellan 1412. Over all, I have been pleased with the functionality for price ratio.
It worked right out of the box, finding the satellite signal within a minute. I immediately liked the large screen yet a reasonably thin design. I took it to the car, and found mounting it to the windshield was a snap. So far so good.
I used immediately used it on a trip to go from Washington DC to Winston-Salem NC. It worked perfectly in terms of directions heading both up and back. Here are the things I really liked:
- The lane directions were very helpful when navigating highway interchanges. The lane directions popped up well in advance to find the right lane
- The spelling fill in function is also helpful.
- I really liked the "closest gas" button on the map screen when you are driving. I used this to locate gas (and restrooms) and it worked flawlessly. I also liked using the one-touch menu to find rest stops, resturants, etc. The nice thing is that after arriving at the interim destination, the gps then asks you if you want to continue to your final destination. I also like that you can set up your own custom one touch destinations.
- AAA points of interest are seemingly limitless.
- I found the distances and directions to be very accurate. This is a big step up from the Roadmate 1412, which often put destinations on the wrong side of the road, or would deliver weird ways to get there.
-The maps are very well laid out and easy to read. Very simple to zoom in and out on a map, and switch to 3D or 2D maps.
- Volume seemed about right to me, even with road noise at 65+ miles per hour
- The Bluetooth synced with my iPhone relatively easily. It didn't work the first time, but I rebooted the gps, and it worked right away. I was easily able to import my phone book from my iPhone, which is nice to be able to leave the phone in my pocket. If you have addresses in your phone book, you can also easily load them and map to them quickly. Volume on the phone function is ok. It could be a little louder in my opinion
- I also like that it would offer multiple detours through the Predictive Traffic function. I was able to use this on I-95 twice and it really helped to detour off a side road for a while.
Things that need Improvement:
- The Voice Command is spotty at best. I can get it to "go home", but pretty much any other command doesn't work, or the GPS gets confused on how to confirm the command. Not helpful.
- Some of the set up functions are hard to follow. For example, it's not intuitive how to navigate around in all the menus. I'm sure I'll get used to it over time, but I felt Magellan could have done a better job here.
Over all, very pleased as it's a nice upgrade over my last unit. For all the features, I feel it's very well priced.
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196 of 215 people found the following review helpful:
2.0 out of 5 stars
Love hate relationship, August 14, 2009
This review is from: Magellan Maestro 4700 4.7-Inch Bluetooth Portable GPS Navigator (Electronics)
This 4700 is my 4th Magellan. The first was a 750 which was the same as the Hertz 'Never Lost'. Worked great but when the 860T hit the market I had to have it. One year ago I bought a 3250 for another car, a little "funky" but it gets me where I need to go.
Last week my old reliable 860 was unfortunately stolen from my car. So since I have had good luck with Magellan I started to look for a new GPS. First I purchased a RoadMate 1340 which looked good in the box but had a display that was unreadable in daylight; any daylight. Returned the 1340 and then purchased a Maestro 4700... then the fun began.
Positives: Nice display... AAA Tour Book... Clear and loud voice... mostly (not always accurate)... Ability to do multi-location routing... Basic voice commands... Bluetooth & Traffic neither of which I have used.
NEGATIVES: Constant RESTARTS: When certain locations are requested. The display reads "YOUR DEVICE NEEDS TO BE RESTARTED TO INCREASE PERFORMANCE, PLEASE WAIT WHILE YOUR DATA IS SAVED. And then the unit turns off and restarts. I have spoken with Magellan support several times in the past week and, at first, they claimed that they have had no problems before. Today they said that I should return the unit for repair. For example: I live in Connecticut and often drive to Florida, when I put in ANY address in Florida the unit restarts. This is also true for many cities in Georgia and South Carolina. If you need to go to Mobile, Alabama however no problem.
The in-putting of locations is done by Town or City not by State; so if you want to go to San Francisco and type that in you get to choose from every town in Mexico that has San Francisco in the name.
For the most part it works locally BUT, from Connecticut, you CAN NOT go to ANY city or town in Florida, as well as many cities in Georgia and South Carolina. The same error message: YOUR DEVICE NEEDS etc. appears and you can't navigate to your destination! Therefore this GPS is useless for me the way it works today.
In time I believe that Magellan will get the 4700 'right', at least I hope so. When and if Magellan fixes this fatal problem I will change my rating to 5 stars, until then I will not go South of the Mason Dixon Line.Magellan Maestro 4700 4.7-Inch Widescreen Bluetooth Portable GPS Navigator
HOPEFULLY THINGS WILL GET BETTER Added August 16, 2009
And now for some history:
The checkered history of the Magellan corporation, as we know it today, may have contributed to some of the issues that have been illuminated in this and other forums. Since my first experience with Magellan labeled products was positive, I tried to stay with a known entity. In the early 1980's I bought a Magellan Loran C for marine use. It ALWAYS worked providing me with accurate TD's and, with the Loran C overprinted charts got me to my waypoints and destinations. BTW Loran was developed by the Military as Loran A during WW II.
While GPS was not developed until the late 1970's and early 1980's it was not available for commercial use until the mid 1980's. All through this period Magellan, or as it was previously known as Navistar, was in the forefront of navigation product development. Later, a number of Silicon Valley companies were involved with or owned Magellan. In 2001 Thales, a French based Fortune 500 communications and defense company acquired Magellan and tried/did change Magellan's name to Thales Navigation; not a household name.
Five years later, in 2006, Thales sold Thales Navigation to an Investment group named Shah Capital Partners which changed the name back to Magellan. Recently, in January of this year, Magellan was acquired by MiTAC, a Taiwan based company that is, along with other products, in the GPS business. MiTAC owns Mio and NAVMAN and now Magellan. To me, it looks like MiTAC is committed to the GPS marketplace.
From the foregoing, one might see that while Magellan had some less than satisfying marriages in recent times, its beginnings were superb.
Now we have an industry (popular priced GPS devices) that brings out new products every few months just to keep up with the competition. Often these products are released; "not ready for prime time". Virtually all of the companies in this arena (Magellan included), have to recall or upgrade or `ship' updated firmware or hardware. Even the industry leader (by units shipped) Garmin/Nuvi have had their share of problems. What is critical to the success of these companies, in my opinion, is the manner in which Customer Service is addressed. Starting with the contracted, offshore-based telephone and e-mail support, without an escalation plan to the refusal to acknowledge that a problem is not a one off.
I, for one, am encouraged that Magellan is now owned by MiTAC. I like my new Maestro 4700, warts and all, and in time hope to love it when it works as well as my stolen 860t did. For now I will do `workarounds'.
That's my opinion, I could be wrong.
UPDATE: 4/29/10 Finally, after 2 updates from Magellan, everything works as it should! There are no problems, all locations can be entered and no error messages or restarts appear.
I can now say works like a Swiss watch and, in my opinion, the Magellan Maestro 7400 is the best implementation of a GPS for the price. Five stars!
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