Customer Reviews

Magic Chef 1.3cf 1000W S-Steel Microwave ( MCD1311ST )

5 star:		(4)
4 star:		(1)
3 star:		(0)
2 star:		(1)
1 star:		(4)

 

 

I've had this microwave for a couple of years, now. It's powerful, reliable, attractive, and easy to clean. My favorite feature is that it's got an actual door handle! I hate the push-button spring-latch doors on other microwaves - they wear out and break, and honestly? When it was time to replace my previous microwave, I specifically looked for one with a real door handle. This is an excellent product at an excellent price.

No maintenance issues. Works as adveertised. Defrost settings for poultry, meat and fish. Would purchase again

I've owned this for microwave for 6 years, 4 of which have been with 4 housemates with this as our only microwave. It's worked perfectly, never causing any issues this whole time. Great microwave!

I am very satisfied with the microwave. It offers me the functions I was seeking in a microwave. It is a classy looking addition to our kitchen and works very well.

After less than 2 years it burned out on a 6 minute job.

Of course, the warranty is only good for 1 year!

It is a waste of $$$

I'm dismayed to read reviews and discover that other purchasers have had trouble with this microwave. Ours is about 18 months old, still works perfectly and looks fantastic. It's easy to clean (love the stainless steel interior) and cooks so efficiently that I usually have to deduct 30-60 seconds from the recommended cooking times on packaged food. I love the real door handle for its semi-commercial appearance and ease of use. No more broken finger nails caused by the springy push button on most microwaves. It fits in a 24" wide cabinet (make some arrangements for air flow) and has the built-in look I was seeking, but at a countertop price.

We've had ours less than two years and it's already stopped working. Last night it started smelling like plastic parts were burning when we were cooking in it. Before that it would turn off randomly. Power supply was fine, it was the microwave itself. Called their customer service to find out what options existed and the rep I got (after 20 minutes and a transfer) was extremely rude, answered with a monotone and said there was nothing they could do. It literally felt like I was interrupting her from painting her nails or something, that same kind of blase tone. The combination of the short life span of their product and their obvious lack of concern from their customer service guarantees I won't buy another Magic Chef product.

I loved this microwave because it was powerful and stainless steel, but it just died after 7 years. That sounds like a lot but it was in a summer house so it was only used 3 months out of the year, so I am calling it two years.

Tonight while attempting to make popcorn the microwave started to make a funny noise and started to smoke. This microwave may look nice but it is a piece of garbage. And from the reviews by others I do not expect Magic Chef to do anything about this problem. I do not recommend this product unless you want your house to burn down

Bought this at a local store for a little less than the Amazon price.

It heats food well, but also gets the plates hot, which my previous microwave didn't. If the food needs a lot of heating, the plate will get uncomfortably hot.

It defrosts very poorly. It takes over twice as long to defrost a bagel compared to my previous Panasonic.