Customer Reviews

Magnavox MDV530VR DVD/VCR Combo

5 star:		(1)
4 star:		(2)
3 star:		(1)
2 star:		(1)
1 star:		(40)

 

 

This magnavox combo failed with 4 months of purchase. Using the DVD side returns a Disc error message, leaving the DVD player totally unusable. Full Warrantry was only for three months, but Phillips Consumer service offered to exchange the unit for the same price I paid ($129)to purchase it.

The remote is also difficult to use, and lack of a remote eject option is surprising bothersome.

I didn't get mine from Amazon, but from a brick and mortar Target. This is strictly a public service:

Bought it around Thanksgiving, and before Christmas came, the DVD unit quit loading. I called Magnavox and after agreeing it was an obvious hardware failure they wanted to give me a shipping address where I could send it and get a replacement. Instead, I went back to the store and got them to give me a replacement unit.

It's January 15 and guess what? Last night the DVD drive on the replacement failed just like the first one.

For the record, I do not use the thing more than about three movies a week, so it's not like I'm demanding an industrial duty machine.

I can not state it strongly enough: it is a piece of junk, I would never buy another and my former faith in the Magnavox brand is no more. An inexpensive machine isn't expensive when you have to return it twice for an exchange. The only reason this review has one star is Amazon does not offer a zero.

This item works really well...for about three months right after the warranty runs out. My dvd player also ceased working about 31/2 to 4 months after I purchased it, and from what you all are saying, I'll have to purchase a new one at full price! Talk about horrible customer service! I will not be happy when I get the news from my e-mail I just wrote them. What a load of crap.

Too bad the ratings don't go into the negative. OK, I got my father (who lives 1,000 miles away) this DVD/VCR Combo for his birthday in August. He's not technically inclined so it took him a day to set it up and he played his first DVD, Winged Migration (which drives my mom crazy).

He doesn't use it for a few months and decides he wants to watch it again in November. It's not working, so he calls me up and wants some technical support from me, since I am 1,000 miles away it is rather difficult. I figure he doesn't know how to switch from TV to Video so I square him away on which remotes to use. He tries it and nothing happens. I tell him to get better cables, believing in Magnavox's reputation for being a quality company, I figure better cables will fix the problem.

He calls back a few days later, after he finally got the new cables. Nothing is working. So today I go to the Magnavox web site to check for a PDF of the manual. The site is just a big empty screen. Nothing is loading. So I decide to see if anyone else has had problems with their machines. I come across this site and my stomach turns sour. I just found out the present I bought my dad for his birthday is a piece of crap.

I now have to call him and tell him, and with the Maganavox site not loading it feels like a thief has slipped away with my money and disappeared. It's like they won't even face me.

This product sucks, I will never buy a Magnavox product again and I will make sure no one I know buys one of their products either.

I also learned a valuable lesson, do the research.

Unfortunately, I bought this product without researching it. The DVD player is absolute junk!!! The DVD tray quit opening after 8 months. I also was told by the company that they would be happy to replace it for "discount" price of $99. Given that I only paid this plus tax, it was no discount. Given the company's policy on this item, I strongly urge everyone to take a pass on Magnavox products.

Magnavox used to be a name one associated with quality products, but my Magnavox DVD/VCR combo is only a year old and has stopped working. I bought it for the convenience of being able to play both videos and DVDs and was told the motor was quiet. From day one, I found the motor hum to be noticeable and it got worse from there. Now it won't record or play videos. I wish I had read the customer reviews before I bought it. I agree that it's a poor product.

I concur with everyone else on this board... My DVD hasn't gone out yet, but it sounds like it will. The VCR just crapped out though. I keep getting lots of errors and it keeps eating my tapes, and cleaning won't do the trick.

Magnavox will send out a replacement when I send them my broken unit plus a check for $99. WHO THE HELL ARE THEY KIDDING?! I think we should all file a claim against them.....this is ridiculous.

Purchased a MDV530VR for Christmas, the Dvd player stopped working on 1/10/2004. Returned it on 1/11/2004 for a new one. The dvd player on the second unit stopped working on 1/29/2004. This time I'm exchanging it for a different brand of dvd/vcr combo player.

We purchased this unit new and six months later, the DVD Player simply stopped reading all disks. After contacting Magnavox, we were told that they would be happy to send us a used replacement unit for the "discount" price of $ 99 plus shipping.

Magnavox does not stand behind their products and in fact try to further profit from defective products. This must be part of their business strategy to sell poorly made products and then sell them again under the guise of a "discount" warranty price.

Companies should not be allowed to act this way and I would urge everyone to not buy products from Philips or Magnavox until they change this policy and stand behind their products.

Unfortunately, my experience w this was no better. To the reviewer that suggests that it might be experience with electronics, I say get a life - I work with electronic equipment all day every day professionally, even though I'm not a repair person, and if there are inherent component or firmware flaws, there's nothing that people can do to fix the problem. I think you're just very very fortunate that yours hasn't gone up yet; even components that have a very high failure rate have at least 1 in a million that work flawlessly. I suggest that yours may be one such.

Mine is less than a year old, and again the DVD started freezing, and even professional DVDs new out of the box don't work (they work fine in other players).

Recommend you stay away from this unit.