The book is the updated version of E-Mail: A Write It Well Guide. In today's fast-paced, competitive business environment, everyone needs to communicate clearly and use time productively. E-Mail: A Write It Well Guide is a user-friendly book that is filled with guidelines, tips, and tools. Discover how to write professional e-mail that gets results, makes better use of e-mail time, and avoids problems that can be costly. The book includes questions and exercises. The updated version includes a section on using instant messaging and handheld devices. Used by individuals, corporations, and trainers, this is a must-have for anyone who writes e-mail at work.
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"...Compare the advice here to the emails you receive daily...it is filled with uncommon good sense..." ---Jim Knutsen, President, Boatz Knutsen Communications
"...This book...sets the standard for how to communicate clearly and efficiently in a busy global workplace." ---Buck McGugan, Vice President, Corporate Sales, FedEx Corporate Services
"...This valuable book provides...guidelines for bringing your e-mail up to professional standards..." ---Deborah Fallows, Senior Research Fellow, Pew Internet and American Life Project
"...This book...sets the standard for how to communicate clearly and efficiently in a busy global workplace." ---Buck McGugan, Vice President, Corporate Sales, FedEx Corporate Services
"...This valuable book provides...guidelines for bringing your e-mail up to professional standards..." ---Deborah Fallows, Senior Research Fellow, Pew Internet and American Life Project
"...This book...sets the standard for how to communicate clearly and efficiently in a busy global workplace." ---Buck McGugan, Vice President, Corporate Sales, FedEx Corporate Services
"...This valuable book provides...guidelines for bringing your e-mail up to professional standards..." ---Deborah Fallows, Senior Research Fellow, Pew Internet and American Life Project
"...This book...sets the standard for how to communicate clearly and efficiently in a busy global workplace." ---Buck McGugan, Vice President, Corporate Sales, FedEx Corporate Services
"...This valuable book provides...guidelines for bringing your e-mail up to professional standards..." ---Deborah Fallows, Senior Research Fellow, Pew Internet and American Life Project
About the Author
Janis Fisher Chan has been developing training programs and conducting classroom training for more than 25 years and is the author of books and self-study guides on writing and other topics. In addition to the writing or co-writing the books in the Write It Well series, she has written four books for the American Management Association's Self-Study Division. A skilled classroom teacher and instructional designer, she has developed and taught workshops in business and technical writing, meeting planning, supervising and managing, interpersonal communication, and other topics. She has taught business and professional writing at the University of California business extension since the early 1980s.
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Most Helpful Customer Reviews
1 of 1 people found the following review helpful:
5.0 out of 5 stars
The Best Resource for Professional E-mail Writing,
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This review is from: E-Mail: A Write It Well Guide (Paperback)
If you're looking for a guide on writing e-mails in a business setting, look no further. This book covers every aspect of writing e-mails and even some tips on how to organize your e-mail as well. The chapters take you through different topics regarding e-mail and at the end of each chapter are some activities that you can do to help build your awareness of your e-mail writing skills and how examining the messages you receive from others can help improve your awareness of writing skills. This book is perfectly designed for training courses, since each chapter could be completed in one training session. I recommend this if you are looking to write e-mails as professionally as you can.
4.0 out of 5 stars
Email assistance,
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Amazon Verified Purchase(What's this?)
This review is from: E-Mail: A Write It Well Guide (Paperback)
This book makes it simple for employees to understand the best ways to handle sending of email in today's hectic business world. The book helps people realize several key points: the best way to respond to harsh emails is not to answer right away, delay before you send a hasty reply...how to include clear expectations in the content of the email...who should be included, who cc'd, etc.
Great book!
4.0 out of 5 stars
GOOD BOOK ABOUT COMMON SENSE,
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Amazon Verified Purchase(What's this?)
This review is from: E-Mail: A Write It Well Guide (Paperback)
This book gives good ideas about how to make your emails short and to the point and also how to manage email .
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Inside This Book
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First Sentence:
Electronic mail has become the dominant method of communication for people in the workplace. Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
managed care plan, administrative review, passive language, active language Key Phrases - Capitalized Phrases (CAPs): (learn more)
Inbox Clutter, Basic Plan, Sent Messages Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Back Cover | Surprise Me!
Electronic mail has become the dominant method of communication for people in the workplace. Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
managed care plan, administrative review, passive language, active language Key Phrases - Capitalized Phrases (CAPs): (learn more)
Inbox Clutter, Basic Plan, Sent Messages Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Back Cover | Surprise Me!
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