Customer Reviews

E-Mail: A Write It Well Guide

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If you're looking for a guide on writing e-mails in a business setting, look no further. This book covers every aspect of writing e-mails and even some tips on how to organize your e-mail as well. The chapters take you through different topics regarding e-mail and at the end of each chapter are some activities that you can do to help build your awareness of your e-mail writing skills and how examining the messages you receive from others can help improve your awareness of writing skills. This book is perfectly designed for training courses, since each chapter could be completed in one training session. I recommend this if you are looking to write e-mails as professionally as you can.

This book makes it simple for employees to understand the best ways to handle sending of email in today's hectic business world. The book helps people realize several key points: the best way to respond to harsh emails is not to answer right away, delay before you send a hasty reply...how to include clear expectations in the content of the email...who should be included, who cc'd, etc.

Great book!

This book gives good ideas about how to make your emails short and to the point and also how to manage email .

And after you read this book, your business e-mail will be practical, clear, and insightful, too. It covers e-mail issues from organization and time-management to composition and security, offering useful tips all the way.

Following Write It Well's advice, I write subject lines that get people to open my e-mail. I check my e-mail before lunch, so I plow through it with hungry determination. I know when to save a sensitive draft for later revisions, and I know when to respond immediately.

I wholeheartedly recommend this book to people who want to streamline their e-mail and communicate effectively.

agree with others who say this seems like it should be obvious, but because we spend so much time in email, it does make sense we should spend a few minutes learning about it. Book keeps it simple and brief (like emails!) and easy to find your topic of choice. good reference.

Like it or not, we live in a world of electronic communication. E-Mail: A Write It Well Guide is a practical and helpful guide for those who aren't totally familiar or comfortable with the medium as well as for those who use it routinely, but perhaps not always effectively or appropriately. Most important, it urges people to take their e-mail communication as seriously as their other written communication - and tells them how.

As the author of an English reference guide/workbook, I think this book is exceptionally helpful to everyone needing to send out professional e-mails. E-mail has just about replaced informal memos and even reports. Therefore, we all need to learn how to convey the right tone, present a professional image, get our messages across clearly, learn the etiquette of e-mail, and avoid the pitfalls and hazards that e-mail technology poses. The author provides excellent, relevant examples and lays the material out in a logical, easy-to-understand fashion. I highly recommend it to individuals, HR departments, and training professionals.
Jane Straus
Author of The Blue Book of Grammar and Punctuation
and
Enough Is Enough! Stop Enduring and Start Living Your Extraordinary Life

This book is packed full of useful tips to improve your e-mail communications. The practical exercises help you apply what you've learned so you can immediately develop and maintain better e-mail habits. By following the author's advice, I've reduced the amount of time I spend writing, reading, and responding to e-mail each day. By applying the recommended techniques, such as using headers to organize my e-mail content and putting the key information right at the beginning of the e-mail, I've reduced the amount of back-and-forth conversations I have over e-mail. Now, I get my points across right from the start. Recently several colleagues have told me how clear, easy to read, and well-organized my e-mails are. I owe these compliments to this book! In addition to the practical advice about e-mail communications, the book has lots of information that is useful for improving one's writing in general. Even for seasoned writers, it's a great refresher.

This book is exactly what every e-mail should be (and so few are): clear, sensible and pointed. Compare the advice here to the emails you receive daily and you will agree that it is filled with uncommon good sense. You'll find yourself trying to figure out how to secretly get copies to your colleagues! Jim Knutsen, President, Boatz Knutsen Communications

Like it or not, all of us are up to our eyeballs in emails everyday. We feel pressed for time yet need to write coherent emails that effectively communicate important information. This guide is an excellent resource on how to write readable emails that come to the point quickly without leaving any of the important stuff out. After going through the material, I recognized a lot of mistakes that our company frequently commits in our frequent volleys of emails with clients. I wish I would have had this book sooner! Thanks for cutting through the jungle for us, Write it Well!
Thanks,
Mike O'Quin
PowerPointPartners.Com