Make the Connection
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3 of 4 people found the following review helpful:
4.0 out of 5 stars
Many Helpful Ideas,
This review is from: Make the Connection: Improve Your Communication at Work and at Home (Hardcover)
Make The Connection is a collection of writings by columnist, TV personality and communication coach Steve Adubato. It was full of concrete ideas for improving one's communication skills, with a special emphasis on public speaking and leadership. The case studies of high profile personalities such as Martha Stewart and George Steinbrenner were particularly interesting. The author also has a good grasp of issues specific to customer service.
It was inspiring to read about the author's own communication mistakes, and how he corrected them. Adubato makes suggestions for further reading throughout the book. It would have been nice to have a list of these books in one place in the back matter. In the chapter "Mailbag", which consists of reader responses to earlier columns, it would have been useful to have the page number of the original column referenced.
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Inside This Book
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First Sentence:
What is effective communication? Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
public communicator, argument mode, aggressive fashion Key Phrases - Capitalized Phrases (CAPs): (learn more)
New York, Joe Torre, New Jersey, Sister Marianne, Mary Jane, Bill Parcells, Mario Cuomo, President Bush, Bill Clinton, Guerrilla Marketing, Ginny Bauer, Hank Keirsey, Martin Luther King, Catholic Church, George Bush, George Steinbrenner, Howard Dean, Jack Welch, Martha Stewart, Operations Group, Bob Torricelli, Charles Hamm, Golan Cipel, Jack Mitchell, Rudy Giuliani New!
Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Surprise Me!
What is effective communication? Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
public communicator, argument mode, aggressive fashion Key Phrases - Capitalized Phrases (CAPs): (learn more)
New York, Joe Torre, New Jersey, Sister Marianne, Mary Jane, Bill Parcells, Mario Cuomo, President Bush, Bill Clinton, Guerrilla Marketing, Ginny Bauer, Hank Keirsey, Martin Luther King, Catholic Church, George Bush, George Steinbrenner, Howard Dean, Jack Welch, Martha Stewart, Operations Group, Bob Torricelli, Charles Hamm, Golan Cipel, Jack Mitchell, Rudy Giuliani New!
Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Surprise Me!
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