"For years I've said the key to developing people and creating great organizations is to catch people doing things right. In Beyond Plaques and Rewards you'll learn how to best recognize others for their contributions." - Ken Blanchard, coauthor of The One Minute Manager[registered] and Whale Done![trademark]; "The first time I've seen this issue so sharply articulated, with real solutions to a very basic need. We all need recognition; but only if it is genuine and individual to each of us." - Mike Marcum, Vice President of Corporate Sales, FedEx Freight; "This book is chock full of ideas that work. Read it, and you will come away with a profound understanding of the kind of recognition your people Really value and respond to. Hint: it's not the T-shirts, plaques, trips, trinkets, and other stuff you've been wasting money on!" - Bill Catlette, coauthor of Contented Cows Give Better Milk.; "Anyone who manages anyone should read this book. If you're going to spend time (or money) on rewards or recognition, you might as well get maximum return on your investment. Follow Cindy's suggestions and there's no doubt you'll do that. You'll have engaged, happy employees who want to stick around and do their best for you!" - Sharon Jordan-Evans, President, Jordan Evans Group and coauthor of Love 'Em or Lose 'Em: Getting Good People to Stay
From the Author
As the author of Make Their Day!, Im aware that most managers and supervisors are extremely overworked. If you are a manager or supervisor, you probably dont have the time to add anything else to your workday. It is precisely with you in mind that I wrote Make Their Day! The book shows you how to improve morale, productivity, and profits without increasing your workload. It demonstrates how simple and inexpensive effective recognition can be and still produce amazing results.
In researching Make Their Day! employees from around the country shared their perspective on recognition that they find both meaningful and memorable. Ken Blanchard, Bob Nelson, Robert Levering, and many others have endorsed Make Their Day! because it provides practical advice that you can put to immediate use.