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Make Their Day! Employee Recognition That Works - 2nd Edition Paperback – May 1, 2009
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About the Author
More About the Author
She has worked with executives, managers, and supervisors in over 20 countries, helping them to create a work environment where people feel valued and motivated. Over 10,000 receive her recognition tips each week.
Cindy speaks to thousands of people each year about what provides meaningful recognition. With years of experience in improvisational theater, her presentations are both entertaining and relevant. She speaks to a variety of associations including SHRM, ASTD, RPI, and BCHRMA, as well as to corporations. Previous clients have included Cisco, MIT, Wells Fargo, State Farm, and Bell Canada.
Top Customer Reviews
Whether you want to create an organization-wide recognition program or just get better yourself, in your own department, you will find insightful information. And so many of the ideas shared have little or no cost. So even in tough economic times, you will deiscover opportunities to improve recognition without breaking your budget.
With nearly 30 years of supervisory and management experience, it was enjoyable reading about things that I do right, things that I had forgotten and need to re-establish, and to learn some new skills and/or methods. FASTER meetings was a particularly interesting concept that has great potential for helping people self-recognize.
As a manager I appreciated how Ms. Ventrice showed the importance of tying recognition to corporate values, goals, and measurement. After all, we want to encourage the right behaviors, ones that support our corporate direction, and to know if our efforts are achieving the desired results.
I have been coaching executives, from the most senior to the most junior, for more than 15 years and have used Cindy's book religiously with all of them. I have counseled thousands to read it and use the information tucked inside.
In a small package, Make Their Day can make a huge impact in your life and in the lives of those around you.
If your goal is to create your legacy masterpiece and assist others in creating theirs, you need to absorb Make Their Day. Then commit to the principles and ideas inside.
Without commitment, nothing changes. Not you. Not them. Nothing.
What surprises me is that the vast majority of corporate America really hasn't figured this stuff out; maybe it's the pressure coming down from the CEOs to produce the bottom-line results necessary to stay employed. It's a vicious cycle; everybody's afraid of getting fired; finger-pointing and micro-management permeate the organization, while employee morale and productivity suffers. Sound familiar?
It doesn't have to be that way; for anyone who depends on maximizing employee engagement to be successful in their careers (that's you!), I highly recommend picking up a copy of this terrific book. Like all great concepts, the simplicity is profound; it's based on treating people with respect and dignity, thanking them on a regular basis for what they do, while giving them clearly stated goals to keep them fully engaged in the process called "work".
If you're the head-honcho, you may want to buy 'em by the case to dole out to everyone in management. You can thank the author later.
- John P. Schuster, author, executive coach, public speaker
Most Recent Customer Reviews
I haven't finished reading it yet, but I have tried some of the ideas. They worked well.Published 11 months ago by Debbie Mackey
Bought it for class. Had some obvious points, some things I haven't thought of before. Worth a read, I would sayPublished 22 months ago by dee
I have recommended this book to many people since reading the first edition. At one point I had my team read the chapter on peer-to-peer recognition and then provided materials to... Read morePublished on January 16, 2014 by W. Gordon
saying the same things over and over does not a good book make. the digital format is awful too. can read the abstract and get all the info you need.Published on December 1, 2013 by pharmgirl1