Making Critical Decisions: A Practical Guide for Nonprofit Organizations [Hardcover]

Roberta M. Snow (Author), Paul H. Phillips (Author)

Book Description

Publication Date: November 9, 2007 | ISBN-10: 0787976369 | ISBN-13: 978-0787976361 | Edition: 1

Roberta Snow and Paul Phillips present a clear and structured way to manage the challenges of limited resources, competing demands, and the need for accountability while remaining true to a nonprofit’s mission.  Making Critical Decisions offers nonprofit leaders a proven model for making hard choices that minimize risks while maintaining progress toward the organization’s goals as well as a practical framework for understanding and implementing the decision-making process. The book includes qualitative and quantitative tools and offers illustrative case examples throughout that clearly show how this method can be applied to different types of nonprofit organizations.

Editorial Reviews

From the Back Cover

While they may have different goals and missions, the for-profit and nonprofit sectors have much to teach each other. Ideas, tools, and techniques can be and have been adapted and transferred from one sector to the other. Making Critical Decisions provides nonprofit leaders and decision makers with one of those tools—a decision matrix which offers proven methods for smart, accountable, and ground level?decision making.

Roberta Snow and Paul Phillips present a clear and structured way to?manage the challenges of limited resources, competing demands, and the need for accountability while remaining true to a nonprofit's mission.???Making Critical Decisions offers nonprofit decision makers an effective model for making hard choices that minimize risk while maintaining progress toward the organization's goals as well as a practical framework for understanding and implementing?the decision?making process. The book includes qualitative and quantitative tools and offers illustrative case examples throughout that clearly show how this method can be applied to different types of scenarios within nonprofit organizations.

"The book provides an excellent framework for making critical decisions. I was able to immediately apply the matrix to a real-life organizational challenge."
—Christine James-Brown, president and CEO, Child Welfare League of America

"I was able to use Snow and Phillips's decision-making model to help me think about what was really important and what was less important in terms of a decision that I was about to make. The due diligence process allowed me to remove some of the emotion from that decision and replace it with a more analytical approach."
—Ron Z. Opher, founder, Daddy's Spirit Moves Me Forward

About the Author

Roberta M. Snow is a professor of management at West Chester University and former director of Nonprofit Management and Leadership Programs at the University of Pennsylvania.

Paul H. Phillips is a consultant with nonprofit organizations and manufacturing companies and a former partner at KPMG. He works with organizations on enhancing the efficiency of their infrastructure and on developing methodologies to optimize their operating assets.

Product Details

• Hardcover: 256 pages
• Publisher: Jossey-Bass; 1 edition (November 9, 2007)
• Language: English
• ISBN-10: 0787976369
• ISBN-13: 978-0787976361
• Product Dimensions: 7.3 x 0.9 x 9.6 inches
• Shipping Weight: 1.2 pounds (View shipping rates and policies)
• Amazon Best Sellers Rank: #2,077,584 in Books (See Top 100 in Books)

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