A concise guide to the techniques and tactics of professional negotiators
Making the Deal
- What can you do to calm prenegotiation jitters? (See chapter 3.)
- How do you take immediate charge of a negotiating session? (See chapter 4.)
- How do you respond when your opponent throws you a left curve? (See chapter 10.)
- What can you do to break a negotiating deadlock? (See chapter 8.)
- When is the time ripe for closing? (See chapter 12.)
