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Making Quality Happen [Paperback]

R.M. McNealy (Author)

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Book Description

ISBN-10: 041273530X | ISBN-13: 978-0412735301 | Publication Date: March 31, 1996 | Edition: 1

Making Quality Happen presents a user friendly, customer focused approach for implementing Quality Improvement process in any type of organisation. The author draws upon personal experience of workin with over fifty different organisations and shows how to make quality an integral part of your professional life, not an added or extraneous feature.

#outer_postBodyPS { display: none; } #psGradient { display: none; } #psPlaceHolder { display: none; } #psExpand { display: none; } Making Quality Happen presents a user friendly, customer focused approach for implementing Quality Improvement process in any type of organisation. The author draws upon personal experience of workin with over fifty different organisations and shows how to make quality an integral part of your professional life, not an added or extraneous feature.

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From the first edition I can recommend the publication without reservation. - Manufacturing Engineer

Product Details

Paperback: 208 pages
Publisher: Springer; 1 edition (March 31, 1996)
Language: English
ISBN-10: 041273530X
ISBN-13: 978-0412735301
Product Dimensions: 9 x 6.1 x 0.5 inches
Shipping Weight: 10.4 ounces
Amazon Best Sellers Rank: #10,203,058 in Books (See Top 100 in Books)

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› Visit Amazon's Roderick M. McNealy Page

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