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Making Telework Work: Leading People and Leveraging Technology for High-Impact Results Hardcover – September 15, 2009

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Editorial Reviews


"This book is not for the faint-hearted. It's relevant and powerful and a must read for the manager who wants to succeed in today's competitive glbal economy NOW." -- Ralph Jordan, president and CEO of Trident Health Resources, Inc.

"With higher gas prices, deteriorating infrastructures and the demands for more flexible schedules from younger workers, telework... has become an imperative. The authors lay out, in an easy-to-read format, how to move from idea to implementation on a model that I predict will be the norm within the next generation." -- Dr. Miles K. Davis, associate professor of management and director of the Institute for Entrepreneurship, Harry F. Byrd Jr. School of Business, Shenandoah University

"Our world has chantged... The way we do work has changed and the way we need to think about work has changed... This is truly the book on leadership strategies to make work environments more effective and efficient." -- Jonathan C. Gibralter, president, Frostburg State University

"Read this book, preferably, before committing to a telework strategy in your organization, but also when called upon to manage one." -- Thomas W. Mastaglio, PhD, president and CEO, Mymic LLC

About the Author

Offstein, Evan A former Military Intelligence Officer, Dr. Evan Offstein is a graduate of the United States Military Academy at West Point. After earning a doctorate in business from Virginia Tech, Offstein joined the business management faculty at Frostburg State University. Dr. Offstein is the author of Stand Your Ground: Building Honorable Leaders the West Point Way. Recently, Offstein was awarded the sole and exclusive contract to provide leadership training for the Maryland Transportation Authority and was awarded Frostburg State?s Faculty Achievement Award for Excellence in Scholarship and Research. Jason M. Morwick is a graduate of the United States Military Academy at West Point and a former Army officer. He earned a Masters of Business Administration from Regis University in Denver, Colorado. Currently a business operations manager and full time teleworker at Cisco Systems, Inc., Mr. Morwick has managed teams and organizations at General Electric and CHEP USA, a Brambles Company. In addition, he has published in esteemed journals such as Quality Progress, Review of Business, and Business Journal.

Product Details

  • Hardcover: 208 pages
  • Publisher: Nicholas Brealey America (September 15, 2009)
  • Language: English
  • ISBN-10: 0891062521
  • ISBN-13: 978-0891062523
  • Product Dimensions: 6.4 x 0.7 x 9.3 inches
  • Shipping Weight: 1 pounds
  • Average Customer Review: 4.7 out of 5 stars  See all reviews (3 customer reviews)
  • Amazon Best Sellers Rank: #491,914 in Books (See Top 100 in Books)

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Most Helpful Customer Reviews

Format: Hardcover
Forward planning all has to do with a single word: Leadership. The ability to realize the potential in people, organizations, and technologies through coordinated efforts harnessing the latent properties of these potentials, while producing scalable, as well as saleable, products and services to benefit both the public and private sectors.

In "Making Telework Work", Evan and Jason clarified what happens to an organization in the absence of thoughtful leadership - the confused mêlées we have witnessed within both the public and private sectors, most of which could be avoided by leaders of character, who possess the foresight and willingness to evolve to the next level of excellence within their organizations.

Telework is more about policies, processes, and procedures (P³) than it is about the technologies that keep getting better, faster, cheaper, and easier to use. We can no longer afford the consequences of the failures to innovate and reformulate the workplace.

If you are looking to improve your organization's performance, accomplish stated objectives, and provide useful services in an often chaotic world, this book and Work@Home(tm) is for you.

Well done, Evan and Jason!

J. Heacock
The Telework Coalition
Washington, D.C.
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Format: Hardcover Verified Purchase
Messrs. Offstein and Morwick have served up an extremely useful guide on the nuts and bolts of planning for, implementing, and getting the most out of an organizational telework program. The most basic premise of the tome, that a good telework program if a function of strong, hands-on leadership, resonates extremely well and contradicts a basic myth that telework is all about technical issues.

They offer a multitude of excellent, real-world examples of telework programs failing and succeeding. The book also lays down concrete principles and ready-to-use precepts of success, as well as common pitfalls and traps in telework programs. The arguments and practices they espouse can be applied at firms large and small, public or private, contained with a small geographic area or spread out globally. Most of the books wasting space on the shelf at your local mega-book seller aren't worth the paper they are printed on. But "Telework" from Offstein and Morwick will certainly be worth your money and your time.
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By Chuck Wilsker on March 22, 2013
Format: Hardcover
Having worked in the telework world for 15 years In have seen many books written by people who thought that telework was a "happening thing" and they wanted to get on the bandwagon. Not this book. Offstein and Morwick really seem to understand the whys and hows of telework and present their thoughts and ideas clearly and concisely.
I recommend this book to both employers who want to learn more about telework and managers who need to learn more about dealing with a distributed workforce. Teleworkers themselves might just learn a thing or two.
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