Making Telework Work: Leading People and Leveraging Technology for High-Impact Results [Hardcover]

Evan Offstein (Author), Jason M. Morwick (Author)

Book Description

Publication Date: September 16, 2009

While IT infrastructure, software, and hardware may set the stage for telework, Making Telework Work lays out in simple, straightforward terms what leaders need to know to integrate technology, manage knowledge workers and teleworkers, and drive competitive advantage for their organizations. From healthcare to hospitality to restaurant entrepreneurs, dozens of examples demonstrate how personal and organizational leadership can successfully transform the way technology is leveraged to increase overall productivity, achieve organizational goals faster and more cost-effectively, and compete for and harness the best and brightest talent while providing flexibility, connectivity, and enhanced collaboration.

Editorial Reviews

Review

"This book is not for the faint-hearted. It's relevant and powerful and a must read for the manager who wants to succeed in today's competitive glbal economy NOW." -- Ralph Jordan, president and CEO of Trident Health Resources, Inc.

"With higher gas prices, deteriorating infrastructures and the demands for more flexible schedules from younger workers, telework... has become an imperative. The authors lay out, in an easy-to-read format, how to move from idea to implementation on a model that I predict will be the norm within the next generation." -- Dr. Miles K. Davis, associate professor of management and director of the Institute for Entrepreneurship, Harry F. Byrd Jr. School of Business, Shenandoah University

"Our world has chantged... The way we do work has changed and the way we need to think about work has changed... This is truly the book on leadership strategies to make work environments more effective and efficient." -- Jonathan C. Gibralter, president, Frostburg State University

"Read this book, preferably, before committing to a telework strategy in your organization, but also when called upon to manage one." -- Thomas W. Mastaglio, PhD, president and CEO, Mymic LLC

About the Author

Offstein, Evan A former Military Intelligence Officer, Dr. Evan Offstein is a graduate of the United States Military Academy at West Point. After earning a doctorate in business from Virginia Tech, Offstein joined the business management faculty at Frostburg State University. Dr. Offstein is the author of Stand Your Ground: Building Honorable Leaders the West Point Way. Recently, Offstein was awarded the sole and exclusive contract to provide leadership training for the Maryland Transportation Authority and was awarded Frostburg State?s Faculty Achievement Award for Excellence in Scholarship and Research. Jason M. Morwick is a graduate of the United States Military Academy at West Point and a former Army officer. He earned a Masters of Business Administration from Regis University in Denver, Colorado. Currently a business operations manager and full time teleworker at Cisco Systems, Inc., Mr. Morwick has managed teams and organizations at General Electric and CHEP USA, a Brambles Company. In addition, he has published in esteemed journals such as Quality Progress, Review of Business, and Business Journal.

Product Details

• Hardcover: 208 pages
• Publisher: Nicholas Brealey Publishing (September 16, 2009)
• Language: English
• ISBN-10: 0891062521
• ISBN-13: 978-0891062523
• Product Dimensions: 9.1 x 6.2 x 0.9 inches
• Shipping Weight: 1 pounds (View shipping rates and policies)
• Average Customer Review: 4.5 out of 5 stars  See all reviews (2 customer reviews)
• Amazon Best Sellers Rank: #821,106 in Books (See Top 100 in Books)

Customer Reviews

Most Helpful Customer Reviews

5.0 out of 5 stars Leadership is the key for successful work today and tomorrow!, January 15, 2010

By 

J. Heacock (Washington, D.C.) - See all my reviews
(REAL NAME)   

This review is from: Making Telework Work: Leading People and Leveraging Technology for High-Impact Results (Hardcover)

Forward planning all has to do with a single word: Leadership. The ability to realize the potential in people, organizations, and technologies through coordinated efforts harnessing the latent properties of these potentials, while producing scalable, as well as saleable, products and services to benefit both the public and private sectors.

In "Making Telework Work", Evan and Jason clarified what happens to an organization in the absence of thoughtful leadership - the confused mêlées we have witnessed within both the public and private sectors, most of which could be avoided by leaders of character, who possess the foresight and willingness to evolve to the next level of excellence within their organizations.

Telework is more about policies, processes, and procedures (P³) than it is about the technologies that keep getting better, faster, cheaper, and easier to use. We can no longer afford the consequences of the failures to innovate and reformulate the workplace.

If you are looking to improve your organization's performance, accomplish stated objectives, and provide useful services in an often chaotic world, this book and Work@Home(tm) is for you.

Well done, Evan and Jason!

J. Heacock
The Telework Coalition
Washington, D.C.
[...]

4.0 out of 5 stars A Serious Practitioner's Guide for Telework Programs, October 20, 2009

By 

Joshua Kennedy (Huntsville, AL) - See all my reviews
(REAL NAME)   

Amazon Verified Purchase

This review is from: Making Telework Work: Leading People and Leveraging Technology for High-Impact Results (Hardcover)

Messrs. Offstein and Morwick have served up an extremely useful guide on the nuts and bolts of planning for, implementing, and getting the most out of an organizational telework program. The most basic premise of the tome, that a good telework program if a function of strong, hands-on leadership, resonates extremely well and contradicts a basic myth that telework is all about technical issues.

They offer a multitude of excellent, real-world examples of telework programs failing and succeeding. The book also lays down concrete principles and ready-to-use precepts of success, as well as common pitfalls and traps in telework programs. The arguments and practices they espouse can be applied at firms large and small, public or private, contained with a small geographic area or spread out globally. Most of the books wasting space on the shelf at your local mega-book seller aren't worth the paper they are printed on. But "Telework" from Offstein and Morwick will certainly be worth your money and your time.