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Making the Web Work is one of the first books to discuss in detail the unique challenges and issues involved in designing Web-based applications and services. The book tackles this subject on three levels by describing a structured method for prioritizing and categorizing individual design decisions, by offering a detailed analysis of various design options, and by documenting established Web interface conventions. Individual chapters focus on conceptual modeling, task flow, information architecture, navigation, form design, online help, and visual design for Web applications. The book concludes with an in-depth analysis of two well-known consumer applications, Amazon and Ofoto.
"Applications are clearly at the heart of the future of web interaction. Bob has created a clear and compelling guide for the creation of web activities that successfully and realistically address people's needs and aspirations." --John Rheinfrank, CEO, seeSpace and Clinical Professor, Kellogg School of Management
"Although a corporation's web site can have a huge impact on their brand, image, and customer satisfaction, the unfortunate reality is that web design is not a well-understood discipline within corporate America. This book makes a compelling case for the importance of web design and provides a comprehensive framework and processes for creating web applications that are both useful and usable. Bob's real-life examples and humor make the book approachable and practical for all professionals involved in the creation of web applications." --Jennifer Bailey, Former SVP, Netscape Communications
Bob Baxley is a practicing designer who lives and works in Silicon Valley. Specializing in interaction design for both Web applications and services as well as desktop products, Bob has worked in a variety of corporate and startup environments. He began his career in 1990 as the designer for ClarisWorks, and later worked on a variety of projects for Adobe Systems, Apple Computer, Epiphany, NetObjects, Ameritrade, and others. Currently, Bob runs the Design and Usability teams at myCFO, a leading wealth management firm. In 1985, he received a B.A. in History and a B.S. in Radio/Television/Film from the University of Texas at Austin. He also received a Masters of Liberal Arts from Stanford University in 2000.
Mr. Baxley has an insightful perspective illustrated in his "Universal Model of a User Interface." He simplifies the process of moving from conceptual to concrete interface design... Read morePublished on September 11, 2007 by Leslie Carter
The back cover of the book states: "Most people involved in the design and specifications of Web applications, whether they're visual designers, engineers, or product... Read morePublished on April 4, 2003 by Danusia Szumowski
A well-written and coherent overview of the web design process and the specific requirements of web application design. Read morePublished on March 9, 2003 by Lisa W.
Bob Baxley's book is the best resource I've found about designing web-based applications. He packs in a lot of information, but the book is so well written and organized that it's... Read morePublished on February 10, 2003 by Maureen Kelly
There are many rules to follow as you start the construction of a web page. However, they are still only a starting point, as much of what makes a web page work is in the realm of... Read morePublished on January 26, 2003 by Charles Ashbacher
Excellent resource for Web professionals (both beginners and seasoned).
The book takes you step by step on a very structured, methodical, consistent and yet very engaging... Read more
I want to thank Bob for writing this book.
Although there are tons books written about "web site" design,
there are virtually no books written specifically for... Read more
This is an excellent survey of the considerations involved in designing interactive Web applications. Read morePublished on January 6, 2003 by Cordell R. Ratzlaff