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Making Work Work: New Strategies for Surviving and Thriving at the Office Hardcover


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Product Details

  • Hardcover: 272 pages
  • Publisher: Fireside; First Printing edition (August 31, 2004)
  • Language: English
  • ISBN-10: 0743250877
  • ISBN-13: 978-1413290257
  • Product Dimensions: 9.5 x 6.4 x 1 inches
  • Shipping Weight: 1 pounds
  • Average Customer Review: 4.6 out of 5 stars  See all reviews (16 customer reviews)
  • Amazon Best Sellers Rank: #238,187 in Books (See Top 100 in Books)

Editorial Reviews

From Publishers Weekly

Whether in the executive boardroom or a windowless cubicle, the key to a more balanced, productive existence, according to organizer extraordinaire Morgenstern, is PEP (physical health, escape and people), the four Ds (delete, delay, delegate and diminish) and a healthy dose of reality about what is doable, and what is impossible, at work. Written in the same to-the-point approach as her Organizing from the Inside Out, this volume espouses a combination of philosophies that not only makes a whole lot of sense but is practical and applicable to the real world, no matter what the job or office setting. Each "competency" (as the chapters are called) includes scenarios taken from actual clients, bullet-pointed tips known as "grab-and-go-strategies," from getting away from wasteful e-mails to planning your day better and always dancing "close to the revenue line." Morgenstern promises readers a significant change in their workload, productivity level and all-around confidence if they refrain from reading, replying to or even perusing e-mail in the first hour of the day. This may be a hard sell for some desk-based professionals, but it's clear that Morgenstern knows her stuff. The habits of workaholics and perfectionists, she argues, are impractical and will render one unproductive. In accessible, encouraging prose, Morgenstern helps readers learn their boundaries, limits, strengths and weaknesses.
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.

More About the Author

Julie Morgenstern, founder and owner of Task Masters, is the author of the New York Times bestseller Organizing from the Inside Out and Time Management from the Inside Out. Her column, "Getting Organized," appears monthly in O, The Oprah Magazine. A speaker, media expert, and corporate spokesperson, she lives in New York City.

Customer Reviews

4.6 out of 5 stars
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Her colorful examples, logical chapter summaries and chatty case histories make her book outstanding.
Rolf Dobelli
Julie Morgenstern does a great job of clearly talking about steps to take to be more efficient and effective at work.
B. Lafferty
My takeaway from Julie Morgenstern book is that the first hour of the day , you work on the most critical task.
stingray

Most Helpful Customer Reviews

48 of 49 people found the following review helpful By Blaine Greenfield on April 12, 2005
Format: Hardcover
I've long been a fan of Julie Morgenstern . . . her other books, ORGANIZING FROM THE INSIDE OUT and TIME MANAGEMENT FORM THE INSIDE OUT, had a big impact on me--and contained much useful information that I still use.

So it was with great anticipation that I obtained and devoured her latest, MAKING WORK WORK . . . it did not disappoint!

Morgenstern presents ideas and suggestions that apply to just about any situation . . . what she writes may sound basic, but it is the type thing that you need to read more than once . . . then begin to use.

For example, she urges you to begin conversations with:

"What can I do for you?" not "How are you?" As she notes:

"How are you?" is an open invitation to chat and warm up. "What can I do for you?" immediately focuses your interrupter on getting straight to the point. It's professional and gets you both down to business. This enables you to handle the interruption in the least amount of time possible.

There were several other memorable passages; among them:

The only real chance you have at choosing the most important tasks begins with keeping a complete list of everything you need to do in one place. After all, prioritizing is a matter of relativity--the true question is, What's most important in relation to the other things on your list? Taken one item at a time, everything can mask itself as a critical task.

Control Lateness: Use odd start times, such as 27 or 41 minutes after the hour, to control lateness. People are far less likely to be late for a meeting that starts at 11:27 than one at 11:30. Designate an official timekeeper to watch the clock for every meeting, and rotate that role among attendees.
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49 of 55 people found the following review helpful By Dr. Cathy Goodwin TOP 500 REVIEWERVINE VOICE on September 28, 2004
Format: Hardcover
As a career consultant, I often find myself frustrated with mindless career advice. So it's a treat to open this book and find some truly original ideas that I can recommend to my clients and ezine readers. And, amazingly, Morgenstern's book will be appropriate to a variety of readers and career stages. It's not just for entry-level beginners or senior vice presidents. We can all read and learn here.

Happiness, says Morgenstern, means "liking what you're doing and being good at it, feeling connected, in control, successful and balanced." Now there's a realistic definition that we can work with!

I like Morgenstern's listing of nine competencies. Most are straightforward and you're heard some before, but they're presented insightfully. For instance, "organize at the speed of change" and develop an "entrepreneurial mindset" have become essential in today's world; you probably know you need to delegate and work well with others, but we can never hear this message too often.

Perhaps the most striking insight is, "Sometimes it's not you! Sometimes it's them holding you back." In working with live clients, I find that identifying this difference can be key to long-term career success, not to mention santiy.

Other messages I support wholeheartedly: "Your personal life is an investment in your work."

"Try neglecting one small task." (So true! Often nobody notices even when you neglect the big tasks!)

and

"Own your career so you're not a victim."

Well said.

This book's layout could be more visually appealing; it's not the author's fault, but the pages sometimes seem crowded. However, it's worth digging. I will be recommending this book on my ezine page and will encourage many of my clients to give themselves this book as a gift.
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20 of 21 people found the following review helpful By John Matlock on September 19, 2004
Format: Hardcover
We spend a lot of time, a lot of our lives working. As such it makes sense to progress at work, get as much out of your job as you can, and above all else to enjoy working so that you are not spending so much time in an unplesant atmosphere.

At first glance this book appears oriented to the female employee. As you read it, it is just as applicable to the male worker. The techniques, hints and tips are not gender specific. Most of them are oriented around work, but there is a chapter on the work/life balance. You don't want to grow older wondering where your life went. As the old saying goes, no one would want their tombstone to to read -- I should have spent more time at work.

The book is filled with short and direct tips that say do this one thing. Later you can move to the next step having accomplished the first step.
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12 of 14 people found the following review helpful By Rolf Dobelli HALL OF FAME on December 27, 2005
Format: Hardcover
Typically, the mentoring process is a two-way dialogue that takes place over lunch, in the gym or on the phone. But author Julie Morgenstern changes the traditional mentoring model. Speaking out from the printed page, she mentors by remote. Morgenstern offers useful career guidance and concise tips, organized as concrete "Grab and Go Strategies." Her colorful examples, logical chapter summaries and chatty case histories make her book outstanding. Occasionally, her advice is repetitive, but overall it's hard to find fault, because she is so clearly smart, thoughtful and on your side. We recommend this mentor's manual to every professional, including the overworked, self-employed and underemployed.
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