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The Man Who Lied to His Laptop: What Machines Teach Us About Human Relationships (Your Coach in a Box) Audio CD – Audiobook, CD, Unabridged
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From Publishers Weekly
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved. --This text refers to the Hardcover edition.
-Chip Heath, coauthor of "Switch" and "Made to Stick"
"With the help of real experiments, rather than anecdotes or impressions, Clifford Nass uses people's interactions with computers as a window into social and professional life. The book is filled with insights about an increasingly important part of our lives."
-Steven Pinker, Harvard College Professor of Psychology, Harvard University, and author of "How the Mind Works" and "The Stuff of Thought"
"With engaging illustrations and compelling evidence, Clifford Nass shows how interactions with our most advanced machines reveal our most primitive workings."
-Robert B. Cialdini, author of "Influence: Science and Practice"
"Nass and Yen serve up a wealth of practical, h --This text refers to the Paperback edition.
Top Customer Reviews
The results are interesting. Many actual studies are described and explained, which I like better than a more prose-heavy argument. However, I disliked how few counterarguments were presented, and how simplistic people were at times made up to be. While there certainly are patterns in human behavior, I don't think situations are always as cut-and-dry as the authors make it sound.
Even if I don't think it's applicable to every situation, I learned a lot about social science from this book, and how to quantify or measure some abstract concepts. Things like retrograde interference, identification/interdependence, and valence/arousal are useful ways of thinking about how people behave, and they're explained very well. It is also particularly helpful that there is a focus on counter-intuitive findings, which end up making sense and forming an overarching consistent picture.
I can only echo Nass' praise of Corina Yen's writing, which must have made it able to transform a large quantity of data into a clearly presented argument, with the right emphasis and concision to make it an absorbing read. I recommend this book to anyone who wants to gain some insight into how people (yourself included) think and why they act the way they do. With practice I even think it will make me a better reviewer!
This book could have easily been at least one-hundred pages shorter and made its point with far more precision (I don't know if it is just me but there was a definite overuse of exclamation points that made the writing seem less credible). I think perhaps the writer could have taken a few tips from his research to convey his information in a more digestible format.
Well, sure. In today's high tech world, lying to one's computer is little different than sweet talking your car, pleading with a slot machine to produce a winning combo or threatening a big garden boulder that refuses to move.
In other words, it's really about how people react to situations good and bad. The basic reasoning is simple: People have an instinctive "personal" commitment to the task at hand. We are hard-wired to cooperate with others, as deftly explained by Michael Tomasello in 'Why We Cooperate.' As Nass and Yen make delightfully clear in case after case, it's human nature to talk to machines.
Many years ago, Dale Carnegie wrote the classic 'How to Win Friends and Influence People.' Nass would have would have listened to car drivers and truck mechanics and written "How to Talk to Your Car and Influence Trucks.' Since computers are now ubiquitous, he listens to people talk to computers. The result won't make the computer any smarter, but it does a lot for people.
The result is a superb book about people. Computers are like cats, the gods of our society. Neither cats nor computers listen to humans, but people pay attention to both and are much the better for it. Look at a Neolithic effigy and think of the conversations Neanderthals had with it.
The chapter on teams and team building is wonderful. Most team building gimmicks are like watching the Dallas Cowboys cheerleaders -- they amuse the fans but don't teach players a thing about football. Fans want to see a winning team, more so than fancy pants dance routines.
In business, cheerleader events are "wilderness bonding" and other play-acting gimmicks.Read more ›
Disclaimer: I received a review copy from the publisher.
The book is a summary of Nass' lifetime of research, targeted toward the professional self-help crowd for improving workplace social performance. The experiments are interesting and the conclusion are bold. The book itself is great; the author's attitude is a little hard to swallow.
The title is misleading, by the way. This is more of a general/mixed survey of how Nass' research uses computer stand-ins to operate as 'humans with fewer variables' in controlled experiments.
Most Recent Customer Reviews
Excellent. Clear descriptions of the studies, potential application, and - my favorite - reminder themes from each chapter. Read morePublished 2 months ago by The Min
The first chapter really drew me in--in fact I immediately recommended this book to a friend...but I was far too hasty. Read morePublished 6 months ago by Behan
This book was assigned as a reading for a graduate class in human computer interaction. And I cannot say I was pumped. Until I started reading it and I couldn't put it down. Read morePublished 18 months ago by readermaniac
The 4 star review by Nancyhua (February 6, 2011) does a good job of summarizing this book and the review by Dan (February 20, 2011) reflects my feelings toward it. Read morePublished 20 months ago by J.Ilog
Clifford Nass is a retiring, well-written Stanford prof. who has spent a career studying the interactions of people with machines (computers, mostly) and advising companies such as... Read morePublished 21 months ago by Interested Learner
Great book. Clifford Nass comes to some remarkable conclusions relative to human interactions through very scientific evaluations of interactions between people and computers.Published on April 26, 2014 by G. Scott
I do not know what to right about this. If you like psychology and enjoy computers you will find this book entertaining. Read morePublished on February 27, 2014 by C D.
I picked this up from the library on a whim and was very impressed by it. The book outlines several studies which reveal surprising truths about peoples' interaction with... Read morePublished on April 8, 2013 by Jason Norris