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A comprehensive how-to for employers, How to Manage Problem Employees covers all the people-management skills managers needfrom how to set new hires up for success, to properly structuring compensation packages that maximize employee work ethic, to dealing with employee problems before they take a toll on your business.
Author Glenn Shepard doesn't bother with political correctness and he doesn't pull any punches when it comes to employees. He has no patience for negative behaviorand neither should you. He'll show you how to handle every kind of problem employeegossips, backstabbers, hypochondriacs, emotional basket cases, rebels with authority problems, and everyone else. And when you have to, Shepard shows you how to fire employees fairly and legally. Plus, there's more:
How to Manage Problem Employees helps managers run a productive department that people will want to be a part of, while building a business culture that encourages success. It empowers managers to be tougher, fairer, and betterbut also shows them how to encourage the same qualities in their employees. If it's time for you to get tough with problem employees and take your business back, this book is the answer.
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Most Helpful Customer Reviews
10 of 11 people found the following review helpful:
5.0 out of 5 stars
Very Helpful and On Target!,
By
This review is from: How to Manage Problem Employees: A Step-by-Step Guide for Turning Difficult Employees into High Performers (Paperback)
This book is a must-read for all new and veteran managers! It gives you so much practical advice and hits the nail on the head when it comes to providing just the right words to say to a problem employee. But beyond that, his advice actually works! It's one thing to hear a tip or technique, but when you are then motivated to try these techniques and they work, that's when you know your investment was worth the time and effort. This book offers straightforward advice on the most difficult subject in management and one for which most of us are not fully prepared - supervising people!"
Dr. Donna Austin, Dean Division of Continuing Education & Public Service Louisiana State University Shreveport
8 of 9 people found the following review helpful:
5.0 out of 5 stars
Right On Target!,
By
This review is from: How to Manage Problem Employees: A Step-by-Step Guide for Turning Difficult Employees into High Performers (Paperback)
After attending Glenn's seminar on this subject, I told my co-worker "this guy should write a book". It's about time! This is a "must-read, get-your-own-copy because I am keeping mine" book that every manager should have in his or her toolbox. Glenn is frank, honest, and above all, REAL. No "guru mumbo-jumbo" in this book, just real situations and real solutions. After reading it I remembered that I am a manager to my employees- not their friend, not their parent, and certainly not their babysitter. Thanks, Glenn!
5 of 5 people found the following review helpful:
5.0 out of 5 stars
Harsh Reality,
This review is from: How to Manage Problem Employees: A Step-by-Step Guide for Turning Difficult Employees into High Performers (Paperback)
Glenn Shepard is the Professor of Harsh Reality. He's provocative and tells it like it is in a humorous but chillingly serious fashion that cuts to the core of the issue in a way that no other management guru does. His style is not for everyone, especially those who think more positive thinking and a pat on the back are the solution to everything. But if you've been in the trenches of management and have experienced how miserable problem employees can make your life, this book will be your salvation.
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