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2 Reviews
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0 of 1 people found the following review helpful:
3.0 out of 5 stars
Helpdesk jobs,
This review is from: How to Manage the IT Help Desk, Second Edition (Computer Weekly Professional) (Paperback)
This book was a great help with my helpdesk experience. While useful I found http://www.Helpdeskcrossing.com to be an invaluable resource when looking for a job to apply this book to. I highly recommend that website in addition to this book, a great combo!
3 of 7 people found the following review helpful:
1.0 out of 5 stars
I don't care about his writing style,
This review is from: How to Manage the IT Help Desk, Second Edition (Computer Weekly Professional) (Paperback)
I was incharge of starting up a new help desk. This book was definitely the wrong book for that. I thought it was going to be more basic, foundational level instructions.
I guess it was not what I was looking for... |
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How to Manage the IT Help Desk, Second Edition (Computer Weekly Professional) by Noel Bruton (Paperback - May 6, 2002)
$75.95 $68.22
In Stock | |
 
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