This Thoroughly Revised And Updated Book Provides A Strategic And Operational Resource For Use In Planning And Decision-Making. The Handbook Enables Readers To Fine-Tune Operation Strategies By Providing Updates On Critical Managed Care Issues, Insights To The Complex Managed Care Environment, And Methods To Gain And Maintain Cost-Efficient, High Quality Health Services. With 30 New Chapters, It Includes Advice From Managers In The Field On How To Succeed In Every Aspect Of Managed Care Including: Quality Management, Claims And Benefits Administration, And Managing Patient Demand. The Handbook Is Considered To Be The Standard Resource For The Managed Care Industry.




