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In 1980, the President of the American Management Association (AMA) used this definition of management: "Management is getting things done through other people."
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Key Phrases - Statistically Improbable Phrases (SIPs):
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system for managing for results, cost center approach, future social problems, problem avoider, problem seeker, nonprogrammed decisions, communication process model, message overload, planning gap, scarce organizational resources, leader position power, conflict management technique, ordering costs, distortion mechanisms, open systems model, worker efficiency, social responsiveness
Key Phrases - Capitalized Phrases (CAPs):
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United States, Contingency Approach, Managerial Grid, Behavioral Approach, Social Obligation Approach, Social Responsiveness Approach, University of Michigan, World War, New York, Social Responsibility Approach, Path-Goal Theory, Milton Friedman, Keith Davis, Gantt Chart, Helene Fuld School of Nursing, Planning Committee, End of Day, Henri Fayol, General Electric, Nobel Prize, National Labor Relations Act, Peter Drucker, Rensis Likert
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