Management Communication: Principles and Practice
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Management Communication: Principles and Practice [Paperback]

Michael Hattersley , Linda McJannet
3.8 out of 5 stars  See all reviews (8 customer reviews)

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Book Description

January 19, 2007 0073525057 978-0073525051 3
Management Communication, 3/e by Hattersley and McJannet offers a comprehensive, well-researched solution to teaching management communication. This text and casebook includes essential coverage of effective writing and speaking principles. It aims to help the reader master the full range of skills required of a successful manager. Most of the eighteen end-of-chapter case studies were developed at Harvard Business School where Dr. Hattersley headed the Management Communication Department and where Dr. McJannet taught (under her married name, Linda McJ. Micheli). The cases put the reader in the role of decision maker and communicator in actual business situations. While the text emphasizes practical communication skills every manager needs to master, it also includes full chapters on electronic communication, corporate ethics, audience analysis, meeting management, giving and receiving feedback, choosing media, style and tone, intercultural communication, and business and the press. The two concluding chapters provide two style manuals, the first on writing and the second on speaking, through the use of graphics and group presentations. Each is designed to be cross-referenced throughout the course and serve as a valuable resource for readers to refer to throughout their careers.

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Management Communication: Principles and Practice + The Business Writer's Handbook, Tenth Edition
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Editorial Reviews

About the Author

Linda M. McJannet (Waltham, MA) is a professor at Bentley College

--This text refers to an out of print or unavailable edition of this title.

Product Details

  • Paperback: 312 pages
  • Publisher: McGraw-Hill/Irwin; 3 edition (January 19, 2007)
  • Language: English
  • ISBN-10: 0073525057
  • ISBN-13: 978-0073525051
  • Product Dimensions: 7.3 x 0.8 x 9 inches
  • Shipping Weight: 12.8 ounces (View shipping rates and policies)
  • Average Customer Review: 3.8 out of 5 stars  See all reviews (8 customer reviews)
  • Amazon Best Sellers Rank: #556,215 in Books (See Top 100 in Books)

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Customer Reviews

3.8 out of 5 stars
3.8 out of 5 stars
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Most Helpful Customer Reviews
1 of 1 people found the following review helpful
5.0 out of 5 stars GREAT BUY! July 9, 2013
Format:Paperback|Verified Purchase
I bought because it was required reading for my Grad Program class, but it walks that fine line between overly technical and user friendly VERY WELL. I cannot say how relieving it was to read the clear, concise and well-written chapters, they were all very informative and useful. I plan to keep this one on my desk bookshelf at work, now that the class is over.
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3.0 out of 5 stars Three Stars July 3, 2014
Format:Paperback|Verified Purchase
very slow delivery, no problem with book
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3.0 out of 5 stars Well.. it is a book.. February 18, 2014
Format:Paperback|Verified Purchase
Readable, and I am thankful that I was able to rent this book and not buy it for 4x's the price my university bookstore marked it up to be. However, the book that was sent to me has seen better days, and it has water damage. Also, I am not sure where to ship/return it after I'm finished with it; there was no return label enclosed.
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5.0 out of 5 stars Exactly as stated April 9, 2013
By Armina
Format:Paperback|Verified Purchase
I got this book for one of my college classes, it was completely brand new and cost less than what my book store was charging.
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