Today, the information and knowledge-based economy is constantly creating new opportunities and challenges for consultants, who can find enough work and get well paid for their services, provided they are able to cope with complex and rapidly changing conditions and meet the demands of increasingly sophisticated clients. The whole world of professional services is undergoing profound changes and management and business consultants are no exception. In this climate, consultants must continuously "reinvent themselves". More than ever, learning is a life-long job for consultants. This fourth edition of Management Consulting actively reflects and confronts all these developments and challenges.
At the same time, the entire text has been substantially enhanced and updated. This fourth edition continues to offer practical guidelines, checklists and learning material throughout, serving as an indispensable tool for individuals and organizations wishing to start consulting, become more competent at serving clients or manage consulting firms and assignments more effectively. It also provides a useful guide to essential information and learning sources on professional consulting
New topics covered in this edition include:
e-business consulting
consulting in knowledge management and the use of knowledge management by consultants themselves
total quality management
corporate governance
social role and responsibility of business
company transformation and renewal
public administration
intellectual property
