IS Management Handbook, Seventh Edition [Hardcover]

Carol V. Brown (Editor)

Book Description

ISBN-10: 0849398207 | ISBN-13: 978-0849398209 | Publication Date: October 28, 1999 | Edition: 7

In systems analysis, programming, development, or operations, improving productivity and service - doing more with less - is the major challenge. Regardless of your management level, the Handbook gives you the advice and support you need to survive and prosper in the competitive environment. It is the only comprehensive and timely source of technical and managerial guidance, providing expert information on the latest IT management techniques from top IS experts.

This edition explains state-of-the-art technologies, innovative management strategies, and practical step-by-step solutions for surviving and thriving in today's demanding business environment. The IS Management Handbook outlines how to effectively manage, adapt and integrate new technology wisely, providing guidance from 70 leading IS management experts in every important area. This reference enables its readers to ensure quality, contain costs, improve end-user support, speed up systems development time, and solve rapidly changing business problems with today's IS technology.

Product Details

• Hardcover: 808 pages
• Publisher: Auerbach Publications; 7 edition (October 28, 1999)
• Language: English
• ISBN-10: 0849398207
• ISBN-13: 978-0849398209
• Product Dimensions: 9.6 x 6.6 x 1.9 inches
• Shipping Weight: 2.8 pounds (View shipping rates and policies)
• Average Customer Review: 5.0 out of 5 stars  See all reviews (1 customer review)
• Amazon Best Sellers Rank: #4,143,993 in Books (See Top 100 in Books)

Customer Reviews

Most Helpful Customer Reviews

2 of 2 people found the following review helpful:

5.0 out of 5 stars A Complete Reference for Consultants and IS/IT Ops, September 14, 2001

By 

Linda Zarate "IT Ops Consultant" (Azusa, CA United States) - See all my reviews

This review is from: IS Management Handbook, Seventh Edition (Hardcover)

This is a collection of focused essays divided among five IS/IT management and operational domains:
SECTION 1 (Achieving Strategic IT Alignment), SECTION 2 (Designing and Operating an Enterprise Infrastructure), SECTION 3 (Providing Application Solutions), SECTION 4 (Exploiting Web Technologies)and SECTION 5 (Facilitating Knowledge Work).

Because this book covers such a wide landscape of management and operational issues it is impossible to let a potential reader know which are best since most readers are going to be interested in a particular domain or select topics in more than one of the five domains this book addresses. I'll cite the essays that I read out of personal interest or professional need, or that especially impressed me.

I read all of the essays in Section 1 because of research and professional interest. Each was well written and collectively they contained a wealth of valuable information on topics in that domain.

In Section 2 "Improving Data Center Productivity and Effectiveness", "Quality Assurance and Control" and Quality Information Services all contained invaluable information and reflected the authors' deep knowledge and insights into these topics. I skipped over the other essays in this section, but if the ones I read were any indication of the content and quality of the rest, then this section contains a wealth of information.

"Strategic Use of JAD" in Section 3 was insightful and gave me a lot of ideas on requirements elicitation and management using Joint Application Design workshops as effective approaches. I also liked "Project Success and Customer Needs", "Win-Win Projects" and "Managing the User/IS Relationship", each of which provided complementary approaches to user-center project management and how to assure that your project's final deliverables reflect true user requirements. This cluster of essays would make a small and valuable book in and of themselves.

I skipped over SECTION 4 (Exploiting Web Technologies) because I have other material on that domain; however, I did quickly glance through a few of the essays and thought they were accurate (from what little I read) and well written. Section 5, in its entirety, was filled with useful information. I carefully read through this section and found gems of information and insights in each of the essays, the most interesting of which is "Helping Users Help Themselves".

This book is suited for organizational use more than for individuals because of the range of topics covered. In my opinion the essays were on par with papers produced by the Meta Group, GartnerGroup and other consultative content providers, making this book a bargain and valuable resource.