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Management Reset: Organizing for Sustainable Effectiveness Hardcover – March 29, 2011


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Product Details

  • Hardcover: 352 pages
  • Publisher: Jossey-Bass; 1 edition (March 29, 2011)
  • Language: English
  • ISBN-10: 0470637986
  • ISBN-13: 978-0470637982
  • Product Dimensions: 1.2 x 6.5 x 9.3 inches
  • Shipping Weight: 1 pounds (View shipping rates and policies)
  • Average Customer Review: 4.4 out of 5 stars  See all reviews (5 customer reviews)
  • Amazon Best Sellers Rank: #429,097 in Books (See Top 100 in Books)

Editorial Reviews

From the Inside Flap

Management Reset

"is not about convincing you that organizations need to be sustainably effective; it is a book about how organizations can be sustainably effective."
EXCERPT from the Introduction

In Management Reset, the acclaimed management experts and authors of the best-selling book Built to Change offer a next-step resource for any organization that wants to thrive in our difficult economic environment. While organizations must perform well financially, Edward E. Lawler III and Christopher G. Worley contend that companies also need to address their social and environmental impact to be viable in the long term.

Management Reset shows how organizations can be sustainably effective by becoming agile and developing the ability to adjust their strategy, organization design, and leadership practices to support profitability, social justice, and environmental health. The book is filled with illustrative lessons from such leading organizations as Microsoft, Cisco, Netflix, DaVita, Starbucks, Nokia, and the United States Secret Service. The authors offer clear, easy to implement principles and practices for managers, leaders, and consultants who want to organize for sustainable performance effectiveness.

By putting in place Lawler and Worley'sinnovative organization designs and management practices, forward-thinking organizations can remake themselves to better serve both their shareholders and society.

From the Back Cover

Praise for Management Reset

"Management Reset is a call to action for any business leader looking to create sustainable growth and value in an increasingly interconnected, thus ethically interdependent world. Ed Lawler and Chris Worley illustrate why new approaches to culture and leadership are the greatest sources of competitive advantage available today."
Dov Seidman, founder, chairman, CEO of LRN; and author, How: Why How We Do Anything Means Everything . . . in Business (and in Life)

"Until now, there has been no authoritative review of what sustainability actually requires in terms of the nuts and bolts of organizational strategy, structure, systems, and rewards. Management Reset superbly fills that gap by providing leaders with the practical tools and know-how needed to create truly sustainable businesses. This book is destined to become the indispensable guide to responsible, effective management in the twenty-first century."
James O'Toole, Daniels Distinguished Professor of Business Ethics, University of Denver's Daniels College of Business; author, The Executive Compass; and coeditor, Good Business: Exercising Ethical and Effective Leadership

"Management Reset is a breakthrough. The book offers very pragmatic and concrete guidance and is a leadership guidebook for the future."
David A. Nadler, vice chairman, Marsh & McLennan Companies; and author, Building Better Boards and Competing by Design

"Management Reset presents a pragmatic approach to developing an organization that can sustain effectiveness and succeed for all its stakeholders. Chris and Ed's approach balances a strong fact base with insights about driving organizational change and effectiveness."
Joe Mello, COO emeritus, DaVita Inc.

"Management Reset is a great resource for leaders at all levels of an organization. It is the long-awaited next generation approach to managing complex organizations."
Jodi Krause, director, Council and Board Effectiveness, Corporate Positioning, Cisco Systems, Inc.


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Most Helpful Customer Reviews

3 of 3 people found the following review helpful By Cedric Boone on May 4, 2011
Format: Hardcover Verified Purchase
I have several of Edward Lawler's previous books in my library including Corporate Boards and Rewarding Excellence and have always found his work insightful as well as extremely useful in my own managerial role. His current book with Chris Worley entitled Management Reset: Organizing for Sustainable Effectiveness did not disappoint.

Lawler and Worley begin with the thesis that it is no longer enough for organizations to perform well financially. They must also perform well socially and environmentally if they are to remain competitive in today's global economy. The authors proceed to describe the principles and practices that management can use to move their organizations toward sustainable effectiveness, illustrating their approach with tangible examples from companies such as Starbucks and Netflix. Topics range from leadership, organization design and reward systems to the role of corporate boards.

Management Reset is both highly readable and exceedingly useful. But what sets this book apart from the majority of business books on the shelves today is that the strategies outlined are based not only on the authors' consulting experiences but also on solid research evidence. In short, Management Reset is thought provoking and a timely addition to the management literature. I whole heartedly recommend it!
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1 of 1 people found the following review helpful By Strategy And Business Magazine on December 6, 2011
Format: Hardcover
The practical challenge of making good business practices endure is usefully addressed by Edward E. Lawler III and Christopher G. Worley in Management Reset: Organizing for Sustainable Effectiveness. Unlike most "eco-groovy" books published this year, Reset is research based, is realistic, and deals with the nuts and bolts of organizational management. And unlike other sustainability texts, this one doesn't argue why companies should be economically, socially, and environmentally responsible; instead, it deals with how a company should be managed to achieve those ends. They are seeking to overcome the tendency of good companies to fail because they are not as strategically and organizationally agile as they are socially responsible.

The authors group evidence for the sustainable management practices they advocate into four core business components: the way value is created (the formulation of strategy and competitive advantage), the way work is organized (the design of structure and systems), the way people are treated (how employees are recruited, developed, and rewarded), and the way behavior is guided (the role of leadership and corporate culture). They then disaggregate those categories by examining what social scientists have discovered about such practical tasks as strategy creation, board governance, organizational design, and management systems and rewards.

I am no fan of how-to books, but this one overcomes the main weaknesses of the genre by offering a balance of rigorous intellectual theory along with concrete examples (from companies including Procter & Gamble, W.L. Gore, Patagonia, Southwest, UPS, and DaVita) to illustrate the practicality of the authors' ideas.
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Format: Hardcover Verified Purchase
Great chapters on differences in how Boards of Directors function or should function in Sustainability focused organizations, and on differences in reward systems. Reasonably priced so I can use it as supplementary readings for MBA students.
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0 of 2 people found the following review helpful By elizabeth zappitello on August 9, 2011
Format: Hardcover Verified Purchase
I needed this book for a course that I was attending. I ordered the book with overnight shipping. Unfortunately, there was a delay in the shipping and I did not recieve the book for two days. I was notified in a timely manner that there was going to be a delay, which I appreciated. I was also immediately refunded the cost of the overnight shipping without me having to contact Amazon to do so, which I also greatly appreciated. Despite not receiving the book when I originally wanted it I am still happy with the customer service that I recieved.

I attended the course facilitated by one of the books author's Christopher Worley. I highly recommend the book (and the course) to anyone in management and organizational development fields. The thoughts within the book are the wave of the future for organizations. I was fortunate enough to read the book coupled with experiencing firsthand didatic on the sustainable management model.
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0 of 2 people found the following review helpful By ASG on June 14, 2011
Format: Hardcover Verified Purchase
I haven't finished the book yet, but it's been a very interesting read. I agree with many of the authors assertions, but admit that my preferred org structure is the HIO that they argue is out of date for today's highly agile/global competitive environment.

I'm looking forward to finishing and processing the author's final conclusions.
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