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Quality Management for the Technology Sector
 
 
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Book Description

0750673168 978-0750673167 June 13, 2000 1
There are many standards, methods and perhaps most confusing, but most importantly of all acronyms in use in the field of quality management, and especially so in the field of technology-based products. From the seemingly simple concepts of ISO 9000 (and the military MIL standards from which that grew) to statistical and analytical methods like Statistical Process Control (SPC) the range of complexity and compliance is staggering. What the average quality engineer or manager needs is a simple guide to what these are, how they relate to one another and most critically how to take advantage of and implement the benefits of each. This book provides that guidance.


Written by a quality consultant with over 20 years experience in precisely these fields, including work with the US Defense Department, Boeing, Lockheed-Martin, Raytheon, and many other leading companies, this book provides an easily digestible toolbox of solutions to quality and management problems for every engineer, manager and even student looking for those answers for the medium to high-technology sector manufacturing company. This is a highly practical book which includes all the major topics in quality as well as case studies from relevant real-world situations yet without the need to wade through reams of reference materials and international standards verbiage. If you need to get to the bottom of problems like these, you need this book.


Targetted at the Technology company engineer and quality manager
Highly illustrated, comprehensive subject coverage
Practical examples and case studies used throughout

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Editorial Reviews

Review

'The book addresses the two major areas of Quality, people managment and technical expertise. This is refreshing because it treats these topics openly and honestly, noting the pitfalls of specific Quality initiatives as well as the benefits.' - Douglas Caldwell, Management Visibility, The Boeing Company

'The book provides a great treatment of current continuous improvement tools and technologies. The material...is direct, to the point and is easy to read. Although many of the concepts are quantitative, Berk's use of examples and case studies makes the material easy to follow.' - Jerry Ricketts, Vice President, Operations, OEA Aerospace

'I would highly recommend this book not just to quality assurance professionals, but to professionals in all disciplines.' - John W. Gozza, Quality Assurance Manager, Composite Structures LLC.

This practical, no-nonsense book speaks to many of the needs of quality practitioners in technology based industries. The work provides a succinct yet comprehensive perspective of a number of the available quality tools and techniques. Tables, diagrams, charts and three case studies illuminate the management principles and technical practices discussed.
-Quality Progress

The book is practically based with a wealth of examples from technology industries, presented in user-friendly scenarios and dialogues.
-Quality World

From the Publisher

Written by a quality consultant with over 20 years experience in precisely these fields, including work with the US Defense Department, Boeing, Lockheed-Martin, Raytheon, and many other leading companies, this book will provide an easily digestible toolbox of solutions to quality and management problems for every engineer, manager and even student looking for those answers for the medium to high-technology sector manufacturing company. This is a highly practical book which includes all the major topics in quality as well as case studies from relevant real-world situations yet without the need to wade through reams of reference materials and international standards verbiage. If you need to get to the bottom of problems like these, you need this book.

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Inside This Book (learn more)
First Sentence:
Quality management in high technology environments presents a unique challenge demanding engineering, manufacturing, quality assurance, and leadership expertise. Read the first page
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
nonconforming hardware, systems failure analysis process, failure analysis meeting, installation work group, trailer strength, battery control van, statistical process control implementation, assembly work group, failure analysis team, aerial refueling system, bond line width, potential failure causes, allowed tolerance band, broken flexes, high technology manufacturing environment, optics count, value improvement opportunities, titanium mounts, nonconformance summaries, nonconforming material reports, failure mode assessment, focus team approach, top undesired event, signal conditioning board, failure analysis approach
Key Phrases - Capitalized Phrases (CAPs): (learn more)
United States, Defense Systems Associates, Air Force, World War, Publishing Company, George Cannelli, Mobile Power, General Digital, Preliminary Review, Suspended Laser Acquisition Pod, Captain Bowen, Department of Defense, Managing Effectively, Tom Lanson, Bell Laboratories, Defense Department, The Free Press, Tom Axelson, Bernard Medical, Corrective Action Board, Persian Gulf, Well Made, Alpina Bicycles, Art Levenson, Kaoru Ishikawa
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