Management: Total Quality in a Global Environment [Hardcover]

Michael J. Stahl (Author)

Book Description

Publication Date: April 14, 1995

This introductory text for management students is exceptional in that it integrates quality as a theme throughout. Features include: * 18 chapters, making this text manageable for a one-semester course * Examples from over 125 international companies * Icons in the margins distinguishing US-based and none US-based company examples * Cases with TQM applications integrated throughout each chapter * A quality, international, ethics, and diversity exhibit in each chapter * Experiential learning excercises in each chapter * Critical thinking questions at the end of each major section within each chapter * Chapter summaries

Editorial Reviews

Review

"I would adopt the text because it does a much better job of marrying the principles of management with the issue of total quality control than any text I have found. Stahl does an excellent job in both style and coverage." Fred T. Whitman, Mary Washington College

From the Back Cover

This comprehensive and concise introductory text for management students is exceptional in that it integrates quality as a theme throughout. It provides an authoritative examination of the principles of management and although it is based on the guidelines of TQM, it also covers the management fundamentals of planning, organizing, directing and controling.

Features include:

• A quality, international, ethics and diversity exhibit in each chapter
• Critical thinking questions at the end of each major section within each chapter
• Chapter summaries
• Definitions of key terms as they appear.

The book contains eighteen chapters and is therefore manageable and easy to use. To aid student learning, extensive case studies are included throughout, based on over 125 international companies such as Coca-Cola, General Motors, Ford Motor Company, Honda and the Disney Corporation. Cases specific to TQM are integrated throughout each chapter and key terms are highlighted for ease of use. Further teaching aids include a complete Instructor's Manual and a computerised test bank.

See all Editorial Reviews

Product Details

• Hardcover: 800 pages
• Publisher: Wiley; 1 edition (April 14, 1995)
• Language: English
• ISBN-10: 1557866104
• ISBN-13: 978-1557866103
• Product Dimensions: 9.2 x 7.3 x 1.3 inches
• Shipping Weight: 2.5 pounds
• Amazon Best Sellers Rank: #7,657,076 in Books (See Top 100 in Books)

More About the Author

Discover books, learn about writers, read author blogs, and more.