Much has been written on the economic dimensions of the U.S.-Mexican business relations, but little on the more subtle and sensitive cultural issues involved that, if not properly understood, can strain relationships and disrupt the flow of business.In this revised edition of her popular book Management in Two Cultures: Bridging the Gap Between U.S. and Mexican Managers, Eva Kras confronts the problems that arise out of the cultural differences between U.S. and Mexican managers. Since the original publication in 1989, NAFTA has been ratified, and we can see how business relationships and practices are evolving. Mexico's ambitious Maquiladora program-designed to foster the establishment of foreign, especially U.S., manufacturing plants in Mexico along the U.S. border-has been strikingly successful. The result has been a significant increase in the amount of contact between managers from the two cultures and a dramatic rise in the stakes involved in their developing effective working relationships.This highly structured handbook is based on extensive interviews with and sample letters written by Mexican and U.S. managers. Kras compares critical areas of managerial settings in which the values and behaviors of the two cultures differ, like staffing procedures, loyalty, family, ethics, and competition, then offering specific recommendations on how to mediate these conflicts.With expanded analyses in the context of NAFTA and other recent developments, Kras offers a sharper image of the business climate between the U.S. and Mexico and how to realistically tackle cultural differences in business etiquette and managerial styles.
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About the Author
Eva S. Kras is a specialist in Transcultural and Sustainable Management. Fluent in four languages, Kras has over twenty-five years experience with private sector companies in Mexico, South America, Canada, Europe, and the U.S., including the Hudson Bay Company in Ontario, and she has taught business administration in Mexico. She currently serves as cross-cultural management consultant to both Mexican and U.S. businesses operating in Mexico.
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Most Helpful Customer Reviews
6 of 7 people found the following review helpful:
5.0 out of 5 stars
Excellent,
By DU (Wisconsin) - See all my reviews
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This review is from: Management in Two Cultures: Bridging the Gap Between U.S and Mexican Managers (Paperback)
When I moved to Mexico one year ago to run a division for my company, I read many books -- this one is the best!It clearly outlines differing cultural norms and pitfalls. I did feel some of the "case study" scenarios were a bit contrived and awkward, but this book nails the central issues facing American managers in Mexico. Mexico can be a great place to work and live, particularly if you are sensitive to the business culture and its nuances. Experience is the only true teacher, but this book makes the lessons far less painful. Enjoy!
2 of 2 people found the following review helpful:
2.0 out of 5 stars
Somwhat dissapointed,
By Itzelli "Itzelli" (California) - See all my reviews
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This review is from: Management in Two Cultures: Bridging the Gap Between U.S and Mexican Managers (Paperback)
I am a Consultant on Cross-Cultural Communication Mexico-U.S. I read this book in a few hours last night in preparation for a research project. I was expecting to find new information or information based on the latest cross-cultural research. Then I looked at the publishing date and found my answer. The first edition is from 1989, thus some of the information even on second edition is outdated. Ms. Kras does a wonderful job comparing and contrasting an exhausting list of cultural values which works as a first step. Yet, I am looking for the next level. What happen to the Mexican and U.S. managers when they actually interact and how those misinterpretations and misunderstandings get resolved effectively?
A "laundry list" is a good start but does not answer questions nor does give light to getting pass those differences.
5.0 out of 5 stars
A MUST,
This review is from: Management in Two Cultures: Bridging the Gap Between U.S and Mexican Managers (Paperback)
If you or a part of you rcompany has contact with Mexico, YOU HAVE TO read this book!
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Inside This Book
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First Sentence:
The letters which follow are fictional but represent a broad spectrum of management attitudes, both of U.S. managers and their Mexican counterparts (in most cases subordinate managers), who are part of the Mexican business scene. Read the first page Key Phrases - Capitalized Phrases (CAPs): (learn more)
United States, Iwo Cultures, Feature Mexico, North American, Mexico Mexicans New!
Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Back Cover | Surprise Me!
The letters which follow are fictional but represent a broad spectrum of management attitudes, both of U.S. managers and their Mexican counterparts (in most cases subordinate managers), who are part of the Mexican business scene. Read the first page Key Phrases - Capitalized Phrases (CAPs): (learn more)
United States, Iwo Cultures, Feature Mexico, North American, Mexico Mexicans New!
Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Back Cover | Surprise Me!
Citations (learn more)
This book cites 10
books:
See all 10 books this book cites
5
books
cite this book:
- Distant Neighbors: A Portrait of the Mexicans by Alan Riding in Back Matter
- Managing Cultural Differences, Fifth Edition: leadership strategies for a new world of business by Philip R. Harris on page 19
- In Search of Excellence: Lessons from America's Best-Run Companies (Collins Business Essentials) by Thomas J. Peters in Back Matter
- Training and Development Handbook (Sponsored by the American Society for Training and Development ASTD) by Robert L. Craig in Back Matter
- The Closing of the American Mind by Allan Bloom in Back Matter
See all 10 books this book cites
- Intercultural Services: A Worldwide Buyer's Guide and Sourcebook (Managing Cultural Differences) by Gary M. Wederspahn on page 308, and Index
- Managing Diversity -- The Courage to Lead: by Elsie Y. Cross in Back Matter
- Culture Clash by H. Ned Seelye in Back Matter
- Doing Business Internationally, Second Edition: The Guide To Cross-Cultural Success by Danielle Walker in Back Matter
- GlobalWork: Bridging Distance, Culture and Time (The Jossey-Bass Management Series) by Mary O'Hara-Devereaux in Back Matter
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