By now, "Employer of Choice" has become almost a cliche among companies both large and small. The phrase reflects the organizations' laudable desire to rise to the list of best companies to work for. Yet, according to human resources pro Ahlrichs, even this goal is not enough to sustain any business in the wake of changing demographics and the changing importance of employees as assets, among other factors. The emphasis, she asserts, must be on developing managers of choice (MOC) through five specific competencies (that's consultant speak for
skills): talent scouting, relationship building, trust building, skill building, and organizational brand building. She explores these throughout the rest of the book, with sidebars about comparative practices (what's working at Nokia or Wal-Mart) and end-of-the-chapter summaries and discussion questions. Some samples of her advice include: 10 rules for designing a culture that inspires innovation (one is "set unreasonable expectations"); staff development metrics; and tips for becoming an MOC with teleworkers. These are great, hands-on tactics for realizing an employer's lofty ambition.
Barbara JacobsCopyright © American Library Association. All rights reserved
Review
A wealth of material that can be immediately implemented. Stuffed with practical ideas and tools. You now have no excuses. --
Academy of Management Executive, May-July 2004A well-written book and a must read for managers interested in succeeding in today's workplace and improving workforce relationships. --
Quality Progress, August 2004Ahlrichs begins straightaway describing the current work force of bosses and employees and the world within which they strive. --
Indianapolis Business Journal, Aug. 1, 2004Eloquently describes benefits of being a manager of choice. Provides excellent view into the human resource frame of an organization. --
Quality Management Journal, Jan-Feb. 2005For greatest utility, adapt her counsel to your situation. Keep it handy and dip into it from time to time. --
getAbstract, May 2004Presents a solid foundation of experience, advice, and a plan managers can follow that will help them become more effective. --
Soundview Executive Book Summaries, February 2004