Winner of the International Society for Performance Improvement (ISPI) Award of Excellence for 2008 Selected for the 2008 ISPI Award of Excellence for Outstanding Communication Foreword by Marshall Goldsmith While many supervisors know how to identify flaws in their employees' performance, only the best managers truly know what it takes to fix the problem. A Manager's Guide to Improving Workplace Performanc e offers a practical, step-by-step approach to guiding employees to excellence by analyzing their problem areas, developing creative solutions, and implementing change. Employee performance expert Roger Chevalier has helped thousands of managers and human resources professionals to bring out the best in their workers. Using case studies and real-life examples, he shows supervisors how to take their employees from good to great by: * using tools like the Performance Coaching Process, Performance Counseling Guide, and Performance Analysis Worksheets * tailoring the amount of direction and support to an employee's specific abilities and motivations * applying the Situational Leadership model to teams and individual employees. Practical and authoritative, this book offers a positive, yet realistic solution for one of the greatest workplace challenges facing managers.
A Manager's Guide to Improving Workplace Performance
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"...this book could easily serve as a textbook for company courses designed to provide managers with better employee management skills." -- BPTrends
“With this book, Chevalier deftly bridges the gap between the practice (and jargon) of human performance technology (HPT) and the day–to-day work of line managers.” Performance Improvement
Book Description
Winner of the International Society for Performance Improvement (ISPI) Award of Excellence for 2008
Selected for the 2008 ISPI Award of Excellence for Outstanding Communication
Foreword by Marshall Goldsmith
While many supervisors know how to identify flaws in their employees’ performance, only the best managers truly know what it takes to fix the problem. A Manager’s Guide to Improving Workplace Performanc e offers a practical, step-by-step approach to guiding employees to excellence by analyzing their problem areas, developing creative solutions, and implementing change. Employee performance expert Roger Chevalier has helped thousands of managers and human resources professionals to bring out the best in their workers. Using case studies and real-life examples, he shows supervisors how to take their employees from good to great by:
* using tools like the Performance Coaching Process, Performance Counseling Guide, and Performance Analysis Worksheets
* tailoring the amount of direction and support to an employee’s specific abilities and motivations
* applying the Situational Leadership model to teams and individual employees.
Practical and authoritative, this book offers a positive, yet realistic solution for one of the greatest workplace challenges facing managers.
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4 of 4 people found the following review helpful:
5.0 out of 5 stars
A pick for both practicing managers and any business library catering to them.,
By Midwest Book Review (Oregon, WI USA) - See all my reviews
This review is from: A Manager's Guide to Improving Workplace Performance (Paperback)
What separates good managers from ordinary ones is their ability to work with employees to fix problems and boost productivity, and Manager's Guide to Improving Workplace Performance is right up the alley of any who would move to this higher next level in management, creating a step-by-step approach to handling employees for optimum results. From using coaching tools and applying the Situational Leadership Model to team members to handling individuals, Manager's Guide to Improving Workplace Performance helps managers identify problems and pair them with tested solutions, making this a pick for both practicing managers and any business library catering to them.
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Inside This Book
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Key Phrases - Statistically Improbable Phrases (SIPs):
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leader behaviors, directive behavior, supportive behavior, financial incentives other incentives, participative change, confident insecure confident insecure, change for this factor, follower readiness, directive change, relevant guides, sary knowledge, appropriate leadership style Key Phrases - Capitalized Phrases (CAPs): (learn more)
Coast Guard, San Francisco, Performance Analysis Worksheet, Driving Forces Restraining Forces, Roger Chevalier, Situational Leadership Model, Desired Level of Performance, Follower Readiness Able, New York, Factors Information, Factors Drivinq Forces Restraininq Forces Information, Use Figure, Performance Improvement, Selection of Leader's Style Matched, The Performance-Coaching Process Beginning Review, Readiness Level Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Surprise Me!
leader behaviors, directive behavior, supportive behavior, financial incentives other incentives, participative change, confident insecure confident insecure, change for this factor, follower readiness, directive change, relevant guides, sary knowledge, appropriate leadership style Key Phrases - Capitalized Phrases (CAPs): (learn more)
Coast Guard, San Francisco, Performance Analysis Worksheet, Driving Forces Restraining Forces, Roger Chevalier, Situational Leadership Model, Desired Level of Performance, Follower Readiness Able, New York, Factors Information, Factors Drivinq Forces Restraininq Forces Information, Use Figure, Performance Improvement, Selection of Leader's Style Matched, The Performance-Coaching Process Beginning Review, Readiness Level Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Surprise Me!
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