IT Manager's Handbook: Getting Your New Job Done (The Morgan Kaufmann Series in Data Management Systems) [Paperback]

Bill Holtsnider (Author), Brian D. Jaffe (Author)

Book Description

ISBN-10: 1558606467 | ISBN-13: 978-1558606463 | Publication Date: November 6, 2000 | Edition: 1

Are you one of many new IT managers with limited managerial experience? Are you a technician or programmer contemplating a move into IT management? Or, has your technical position evolved to include significant management responsibilities?

The IT Manager's Handbook provides essential information to help you manage your new responsibilities. This unique book provides a guide to help you create budgets, manage projects, evaluate technology and hire and motivate personnel. The authors provide sound advice to equip you with an overall, winning strategy for success.

* Provides practical, easily accessible management advice specifically for new IT managers.
* Organizes information modularly, so you can delve directly into the topics that you need to understand.
* Brings you up-to-speed on the business practices that are most critical to effective IT operations: recruiting, resource planning, working with vendors, and more.
* Provides a unique management perspective on the technical issues with the heaviest business ramifications: e-commerce, remote access, system security, LAN/WAN management, intranets, disaster recovery, and more.
* Includes pointers to additional resources, on the Web and in print, that you can turn to for more information on particular topics.

Editorial Reviews

Review

"This book takes new IT Managers on a journey through various facets of the IT world in a very easy-to-follow style. It uncovers typical IT pitfalls and offers useful tips and techniques on becoming a successful IT Manager."
—Lana Finkel, Business Unit IT Manager, Xerox Corporation

"I think this is a valuable tool for any person moving into a management role in the IT field. This book presents concepts and ideas that seem like common sense, but no one ever taught you. I now feel like I can perform my job more effectively after reading this book."
—Kenneth Corriveau, Director of Information Technology, DDB Digital Worldwide

"This book is a superb training manual for an IT Manager. It details everything from HR issues to contract of equipment management and everything in-between. I would highly recommend this book to any newly promoted IT Manager."
—Christine Mathis, Manager of Support Services, Medshares

From the Back Cover

"This book takes new IT Managers on a journey through various facets of the IT world in a very easy-to-follow style. It uncovers typical IT pitfalls and offers useful tips and techniques on becoming a successful IT Manager."

- Lana Finkel, Business Unit IT Manager, Xerox Corporation

"I think this is a valuable tool for any person moving into a management role in the IT field. This book presents concepts and ideas that seem like common sense, but no one ever taught you. I now feel like I can perform my job more effectively after reading this book."

- Kenneth Corriveau, Director of Information Technology, DDB Digital Worldwide

"This book is a superb training manual for an IT Manager. It details everything from HR issues to contract of equipment management and everything in-between. I would highly recommend this book to any newly promoted IT Manager."

- Christine Mathis, Manager of Support Services, Medshares

Are you one of many new IT managers with limited managerial experience? Are you a technician or programmer contemplating a move into IT management? Or, has your technical position evolved to include significant management responsibilities?

The IT Manager's Handbook provides essential information to help you manage your new responsibilities. This unique book provides a guide to help you create budgets, manage projects, evaluate technology and hire and motivate personnel. The authors provide sound advice to equip you with an overall, winning strategy for success.

Features:

• Provides practical, easily accessible management advice specifically for new IT managers.
  
• Organizes information modularly, so you can delve directly into the topics that you need to understand.
  
• Brings you up-to-speed on the business practices that are most critical to effective IT operations: recruiting, resource planning, working with vendors, and more.
  
• Provides a unique management perspective on the technical issues with the heaviest business ramifications: e-commerce, remote access, system security, LAN/WAN management, intranets, disaster recovery, and more.
  
• Includes pointers to additional resources, on the Web and in print, that you can turn to for more information on particular topics.

See all Editorial Reviews

Product Details

• Paperback: 337 pages
• Publisher: Morgan Kaufmann; 1 edition (November 6, 2000)
• Language: English
• ISBN-10: 1558606467
• ISBN-13: 978-1558606463
• Product Dimensions: 9.1 x 7.2 x 0.9 inches
• Shipping Weight: 1.4 pounds
• Average Customer Review: 3.4 out of 5 stars  See all reviews (9 customer reviews)
• Amazon Best Sellers Rank: #1,154,141 in Books (See Top 100 in Books)

Customer Reviews

Most Helpful Customer Reviews

8 of 10 people found the following review helpful:

2.0 out of 5 stars Very basic, February 22, 2004

By A Customer

This review is from: IT Manager's Handbook: Getting Your New Job Done (The Morgan Kaufmann Series in Data Management Systems) (Paperback)

This book is written only for the very basic beginner in IT. If you have been around an IT department for any length of time, you will find it difficult to pick up any new management thoughts in this book. For example, the entire topic of ERP systems is covered in 2 pages.

12 of 16 people found the following review helpful:

5.0 out of 5 stars Well Written and Long Overdue, January 17, 2001

By 

Daniel McNeil (Ware, MA USA) - See all my reviews

This review is from: IT Manager's Handbook: Getting Your New Job Done (The Morgan Kaufmann Series in Data Management Systems) (Paperback)

I am an IT Manager with over twenty years of experience. I believe that the authors do a great job in covering all of the necessary topics, yet even a seasoned manager can pick up some new stuff in here. I have not previously seen a book written for new IT Managers. I highly recommend it. The transition from a technical role to management is often difficult - this is well documented. This book will make that change easier. I plan on making it required reading for my direct reports who are new managers.

7 of 9 people found the following review helpful:

4.0 out of 5 stars The more things change, the more they stay the same, May 4, 2003

By A Customer

This review is from: IT Manager's Handbook: Getting Your New Job Done (The Morgan Kaufmann Series in Data Management Systems) (Paperback)

Technology can change all it wants but the fundamentals of being a good IT Manager have changed very little. This book hits all the major areas of focus from staffing and budgeting to infrastructure and disaster recovery.

The section entitled "Certification: How Do I Know Its Worth" applied 10 years ago, and still applies today. Right on the money and a good brief for an IT Manager building a team. Also, small but extremently important policy issues like email and security are included.

I do think that the book included slightly heavy doses of technical information such as a full page table of different memory technologies as well as an entire section entitled "How Do I Configure a Server". These would service a Network Administrator or Engineer just fine but an IT Manager ? Not so much. Don't let this detract you from the overall picture though. Too much information is certainly better than not enough.

I have to be honest, I didn't read this cover to cover. But for someone who has spent time as an IT Manager in the past and one who is looking at doing it again, I was able to re-establish concepts and draw on new tools that, no doubt, provided benefits.