IT Manager's Handbook, Second Edition: Getting your new job done (Paperback)

by Bill Holtsnider (Author), Brian D. Jaffe (Author)
Key Phrases: storage solution vendor, virtual machine solution, call tracking software, Microsoft Project, New York, Closeout Report (more...)

Editorial Reviews

Review
"The IT Manager's Handbook, 2nd Edition is a must-read for new IT leaders. The technology industry changes so rapidly that this edition will even be helpful to veteran IT leaders. The ever-changing world of technology challenges IT leaders to stay current; the authors do a great job of highlighting the changes in IT you need to know about. In a nutshell, the Handbook educates the reader on nearly every aspect of IT. Every IT manager needs to move aside a few technical manuals to make room for Holtsnider & Jaffe's 2nd Edition, IT Manager's Handbook. They have captured the role of every IT Leader and their book should be mandatory for anyone moving into this position." --Jim Chilton - Vice President and CIO, SolidWorks Corporation

"Had this book been available 10 years ago, it would have eased my transition from a purely technical role to a technology management role. Even after a number of years as an IT Manager, I found helpful insights in the first edition of this book and this second edition has added an expanded base of topics to help any new manager succeed. " --Brian McMann, Director, IT Systems, New Global Telecom

"This book is a must-read for a new IT Manager. It is a comprehensive guide to assist the new manager perform the wide variety of job tasks within the organization that s/he will be facing. The seasoned IT Manager/CIO may already know the information presented, but there are sections that provide relevant information and excellent advice to address current issues. For both types of readers, excellent and useful references and resources are included at the end of each Chapter." -- Mark Landmann, Partner, Infusion Group LLC

Book Description
A completely updated and revised IT Manager's Handbook!

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Product Details

• Paperback: 632 pages
• Publisher: Morgan Kaufmann; 2 edition (October 13, 2006)
• Language: English
• ISBN-10: 012370488X
• ISBN-13: 978-0123704887
• Product Dimensions: 9.2 x 7.4 x 1.1 inches
• Shipping Weight: 2.7 pounds (View shipping rates and policies)
• Average Customer Review: 5.0 out of 5 stars See all reviews (2 customer reviews)
• Amazon.com Sales Rank: #160,377 in Books (See Bestsellers in Books)

Customer Reviews

Most Helpful Customer Reviews

7 of 9 people found the following review helpful:

5.0 out of 5 stars Provides a thorough overview of what to expect in IT management., August 9, 2007

By	Greg P. Filter "Greg" (Indianapolis, IN) - See all my reviews (REAL NAME)

As someone who has taken a circuitous route to the world of IT, the book, IT Manager's Handbook, Second Edition: Getting your new job done has helped me get a handle on all of the territory working in IT encompasses. When I first started working at my current IT position at a small company it seemed that my job's duties were coming at me from every direction. The authors, Bill Holtsnider and Brian D. Jaffe, do a great job addressing the variety of problems and solutions that come with managing IT. This book would best serve someone crossing the thresholds of working purely in technology or mainly in management.

At smaller businesses like where I work, it is fairly common to not have an "IT manager" or even an IT staffer. Instead often a manager, engineer, or administrative assistant will be pressed into IT service. The IT Manager's Handbook would be a valuable `read' for such an accidental IT manager.

4 of 12 people found the following review helpful:

5.0 out of 5 stars Great Book, May 9, 2007

By	SAPRIZA M. DIEGO "AV4TAr" (Montevideo, Uruguay) - See all my reviews (REAL NAME)

Really excellent reference book. Im starting as an IT Manager and this book is my head reference.