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IT Manager's Handbook, Second Edition: Getting your new job done
 
 

IT Manager's Handbook, Second Edition: Getting your new job done [Paperback]

Bill Holtsnider (Author), Brian D. Jaffe (Author)
4.3 out of 5 stars  See all reviews (3 customer reviews)

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IT Manager's Handbook, Third Edition: Getting your new job done IT Manager's Handbook, Third Edition: Getting your new job done
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Book Description

012370488X 978-0123704887 October 13, 2006 2
Many technical professionals are tossed into their new position of managing an IT department without enough training or experience - let alone a clear idea of what is expected of them. Other technicians are trying to decide if they should join the ranks of management, and want the real facts about managing - and managing other technical pros - before they decide.

To compound the issue, most companies have become highly dependent on their IT departments for their day-to-day business operations - often including revenue generation - so the tasks are critical and the learning curve is steep.

The IT Manager's Handbook, 2nd edition provides essential information needed to manage the new responsibilities thrust on you (or the ones you would like to have): vital tasks such as creating budgets, evaluating technologies, administering compliance, and managing staff.
A completely updated and expanded second edition that provides practical, easily accessible management advice written specifically for new IT managers:
· Brings you up to speed on those business practices most critical to effective IT operations: recruiting, budgeting, resource planning, managing personnel, and working with vendors.
· Includes expanded coverage on such critical IT management topics as security, disaster recovery, storage, government/regulatory compliance, and project management.
· Organizes information modularly so you can delve directly into only the topics that you need.
· Provides a unique management perspective on those specific technical issues with the most significant business ramifications.
· Includes new material on key technology topics such as open source, wireless, handhelds, outsourcing, offshoring, and operations, as well as updated coverage of e-commerce, remote access, intranets, and LAN/WAN management.

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Editorial Reviews

Review

"The IT Manager's Handbook, 2nd Edition is a must-read for new IT leaders. The technology industry changes so rapidly that this edition will even be helpful to veteran IT leaders. The ever-changing world of technology challenges IT leaders to stay current; the authors do a great job of highlighting the changes in IT you need to know about. In a nutshell, the Handbook educates the reader on nearly every aspect of IT. Every IT manager needs to move aside a few technical manuals to make room for Holtsnider & Jaffe's 2nd Edition, IT Manager's Handbook. They have captured the role of every IT Leader and their book should be mandatory for anyone moving into this position." --Jim Chilton - Vice President and CIO, SolidWorks Corporation

"Had this book been available 10 years ago, it would have eased my transition from a purely technical role to a technology management role. Even after a number of years as an IT Manager, I found helpful insights in the first edition of this book and this second edition has added an expanded base of topics to help any new manager succeed. " --Brian McMann, Director, IT Systems, New Global Telecom

"This book is a must-read for a new IT Manager. It is a comprehensive guide to assist the new manager perform the wide variety of job tasks within the organization that s/he will be facing. The seasoned IT Manager/CIO may already know the information presented, but there are sections that provide relevant information and excellent advice to address current issues. For both types of readers, excellent and useful references and resources are included at the end of each Chapter." -- Mark Landmann, Partner, Infusion Group LLC

Book Description

A completely updated and revised IT Manager's Handbook!

Product Details

  • Paperback: 632 pages
  • Publisher: Morgan Kaufmann; 2 edition (October 13, 2006)
  • Language: English
  • ISBN-10: 012370488X
  • ISBN-13: 978-0123704887
  • Product Dimensions: 9.2 x 7.5 x 1 inches
  • Shipping Weight: 2.7 pounds (View shipping rates and policies)
  • Average Customer Review: 4.3 out of 5 stars  See all reviews (3 customer reviews)
  • Amazon Best Sellers Rank: #490,787 in Books (See Top 100 in Books)

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11 of 13 people found the following review helpful:
5.0 out of 5 stars Provides a thorough overview of what to expect in IT management., August 9, 2007
This review is from: IT Manager's Handbook, Second Edition: Getting your new job done (Paperback)
As someone who has taken a circuitous route to the world of IT, the book, IT Manager's Handbook, Second Edition: Getting your new job done has helped me get a handle on all of the territory working in IT encompasses. When I first started working at my current IT position at a small company it seemed that my job's duties were coming at me from every direction. The authors, Bill Holtsnider and Brian D. Jaffe, do a great job addressing the variety of problems and solutions that come with managing IT. This book would best serve someone crossing the thresholds of working purely in technology or mainly in management.

At smaller businesses like where I work, it is fairly common to not have an "IT manager" or even an IT staffer. Instead often a manager, engineer, or administrative assistant will be pressed into IT service. The IT Manager's Handbook would be a valuable `read' for such an accidental IT manager.
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0 of 1 people found the following review helpful:
3.0 out of 5 stars good overview, July 20, 2009
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This review is from: IT Manager's Handbook, Second Edition: Getting your new job done (Paperback)
This book gives a very good overview of the areas of knowledge needed to do an IT manager's job.
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4 of 12 people found the following review helpful:
5.0 out of 5 stars Great Book, May 9, 2007
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This review is from: IT Manager's Handbook, Second Edition: Getting your new job done (Paperback)
Really excellent reference book. Im starting as an IT Manager and this book is my head reference.
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Inside This Book (learn more)
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
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Key Phrases - Capitalized Phrases (CAPs): (learn more)
Microsoft Project, New York, Closeout Report, Operations Center, Six Sigma, United States, World Wide Web, O'Reilly Media, Sun Microsystems, Unix Time-Sharing System, Bill Gates, Business Continuity Planning, Harvard Business School Press, Microsoft Windows, Prentice Hall, Red Hat, Cisco Press, Decision-Making Techniques, Lotus Notes, Understanding the User Environment, User Support Services, Back Front Front, Hidden Benefits of Complying, Keeping Employees Focused, Linus Torvalds
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