The Manager's Troubleshooter [Paperback]

Clay Carr (Author), Mary Albright (Author)

Book Description

ISBN-10: 0132403005 | ISBN-13: 978-0132403009 | Publication Date: January 15, 1996 | Edition: 2

Addresses 125 of the most difficult people problems you'll ever have to face - everything from unproductive workers and goof-offs to messy office romances and insecure bosses. Paper. DLC: Supervision of employees.

Product Details

• Paperback: 448 pages
• Publisher: Prentice Hall; 2 edition (January 15, 1996)
• Language: English
• ISBN-10: 0132403005
• ISBN-13: 978-0132403009
• Product Dimensions: 9 x 6 x 1.5 inches
• Shipping Weight: 1.7 pounds
• Average Customer Review: 5.0 out of 5 stars  See all reviews (3 customer reviews)
• Amazon Best Sellers Rank: #2,153,218 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews

12 of 12 people found the following review helpful:

5.0 out of 5 stars EXCELLENT reference tool for those in management!, June 11, 1997

By A Customer

This review is from: The Manager's Troubleshooter (Paperback)

Having been in management for more than 10 years, I found this book highly informative and wise in its counsel. Each of the seventeen chapters focuses on one area of troubleshooting. Within each troubleshooting area, there are up to nine scenarios in which one may choose which best fits one's problem situation. And, then, after each scenario, possible causes and cures along with "something to think about" are provided. In addition to all of this information -- and this is a real plus -- each scenario is labled a "shark" or an "elephant" or a "wolf"! This enables you, the manager, to prioritize your problems and when to troubleshoot them. For example, if a problem is labled a "shark," it requires your total attention right now (p. viii)! As evidenced by my comments, I strongly recommend this book for every manager's reference shelf

7 of 7 people found the following review helpful:

5.0 out of 5 stars The best "common sense" book on management I've seen., August 23, 1998

By A Customer

This review is from: The Manager's Troubleshooter (Paperback)

This handbook was my best friend during some very difficult management years. I would often refer to it when dealing with some sticky problem, and I was always impressed with the "common sense" approach. The brief scenarios and the page or two devoted to the problem was all I ever had time for. I give it to all of my colleagues who are becoming managers for the first time.

5.0 out of 5 stars Good reference for challenging situations, July 30, 2011

By 

John Lea "Tool maker & Wood turner" (Arizona) - See all my reviews
(REAL NAME)   

Amazon Verified Purchase

This review is from: The Manager's Troubleshooter: Pinpointing the Causes and Cures of 125 Tough Day-To-Day Problems (Plastic Comb)

At one time, I used this text in a series of management seminars I was conducting during my career as a management consultant. It's an excellent addition to any manager's bookshelf because it provides context for a number of managerial challenges in dealing with people and then suggests avenues to pursue to resolve problems. It is not a step-by-step reference but it does contribute to successful analysis of situations and considerations for managerial action.