First Sentence:
No matter how hard you try, eventually your shiny, new car always gets a few nicks and scratches on it, or even an ugly dent.
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Key Phrases - Statistically Improbable Phrases (SIPs):
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planning your change, change losers, change winners, resistance traps, customer care program, tech track, recognition plan, ten barriers, stress reduction clinic
Key Phrases - Capitalized Phrases (CAPs):
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Over Two-Thirds of Changes Fail, Escaping Trap, Jack Welch, United States, How's Your Management Doing, Los Angeles, New York City, Six Sigma, The Wall Street Journal, University of Massachusetts Medical Center, High Intensity Training, Hungry Minds, Jon Kabat-Zinn, Joseph Pilates, Martin Luther King, Master Wong, Phil Jackson, Recommendation Due, Ten Barriers, The Pilates Method of Body Conditioning, University of California
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