Customer Reviews

Managing Business Process Flows

5 star:		(2)
4 star:		(1)
3 star:		(0)
2 star:		(0)
1 star:		(1)

 

 

I enjoyed teaching MBA core course using this book. It fits therequirements of the introductory Operations Management course, is easyto use ( and it is also relatively cheap ). Lots of explanatoryexamples.

We used this book as one of the texts in the core Operations Management course I took as part of getting my MBA from the University of Michigan Business School. I think it is a good textbook. It has several virtues. It is concise, it develops its ideas as the book goes along, the chapter problems help the student think about the principles being developed, and it covers the topic pretty well for a one term introductory course.

There are also many helpful illustrations and examples. The book also includes a CD with some tools to help the student work some of the more complex problems. A companion website is also available.

The one problem a person wanting to simply dive into a specific topic would have comes from the book continually developing its ideas from the beginning to the end. The examples usually involve a fictional garage door manufacturing firm and if you haven't worked the earlier problems it can be difficult to have the data on hand to work the later examples or to even understand what they are talking about.

But in a classroom setting with a skilled and enthusiastic professor, as I had, this is a very useful book and I recommend it.

Excellent textbook, very illustrative and dynamic. Good examples and very well written. I liked how it takes the reader from very simple concepts at the beginning to very complex problems at the end, maintaining its simple and straightforward style.

I suffered through an MBA course taught using this book. While the subject and material are interesting, the book is horrible. The style is choppy and confusing. The problems are useful, but the questions are written poorly and contain errors.