Managing Business Process Flows: Principles of Operations Management w/ Student CD (2nd Edition) [Paperback]

Raví Anupindi (Author), Sunil Chopra (Author), Sudhakar Deshmukh (Author), Jan A. Van Mieghem (Author), Eitan Zemel (Author)

Book Description

ISBN-10: 0131676865 | ISBN-13: 978-0131676862 | Publication Date: January 23, 2005 | Edition: 2

Intended for MBA oriented Operations Management courses. This long awaited revision uses a process flows approach to operations to show students how managers can design and control business processes to increase profitability and decrease costs for the organization.

Product Details

• Paperback: 340 pages
• Publisher: Prentice Hall; 2 edition (January 23, 2005)
• Language: English
• ISBN-10: 0131676865
• ISBN-13: 978-0131676862
• Product Dimensions: 10.1 x 8 x 0.5 inches
• Shipping Weight: 1.6 pounds
• Average Customer Review: 3.4 out of 5 stars  See all reviews (5 customer reviews)
• Amazon Best Sellers Rank: #262,582 in Books (See Top 100 in Books)

Customer Reviews

Most Helpful Customer Reviews

8 of 9 people found the following review helpful:

4.0 out of 5 stars Good text, but a little boring and long winded ..., March 7, 2006

By 

Neeraj Pendse (Palo Alto, CA) - See all my reviews
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This review is from: Managing Business Process Flows: Principles of Operations Management w/ Student CD (2nd Edition) (Paperback)

I used this book as a course text for my MBA class in introduction to operations. What I like about the book is simple, flowing text, good "summery section" at the end of the chapter and a wealth of problems. However, the book gets boring and long. A lot of textbooks are now full color and embellished with real life sidebars, and have great presentation qualities ... not this book! It's black and white, and things are hard to find in it.

5.0 out of 5 stars Outstanding book, June 13, 2011

By 

Eduardo Morel Rodriguez (Santiago Chile) - See all my reviews

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This review is from: Managing Business Process Flows: Principles of Operations Management w/ Student CD (2nd Edition) (Paperback)

I got this book due to its part of the Kellogs master and had a friend that did it. This book is excellent for all those who don't have experience in production and manufacture processes, are beginning to work in them or just need some specific refreshments of some ideas. The way it goes is very simple but practical, no l complex demonstrations or high mathematical formulas, all is very well explained with real situations that make this book an essential for anybody how has to do with processes.

2.0 out of 5 stars Long Winded Explainations And Few Examples, September 22, 2010

By 

Gregg Silk - See all my reviews
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This review is from: Managing Business Process Flows: Principles of Operations Management w/ Student CD (2nd Edition) (Paperback)

The text is very long winded and does a great deal of hand waving about fairly simple concepts. Examples tend to be extremely complicated and manage to not support the text. I've had much of this material in other classes, but people seeing it in this book for the first time are absolutely stumped.

I have used Chopra and Meindl's "Supply Chain Management," which is much better, but has some of the same flaws.

The thing is, these guys are absolutely OBSESSIVE about playing "hide the ball" with their explanations, as if giving a clear example would somehow diminish the learning experience. Questions are garbled and vague with the absolute minimum amount of information. There are no solutions in the book, there is no study guide. The Cram101 Textbook Outline for this book is literally just an outline of the book, and completely worthless.