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Managing a Company in an Activist World: The Leadership Challenge of Corporate Citizenship
 
 
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Managing a Company in an Activist World: The Leadership Challenge of Corporate Citizenship [Hardcover]

Edmund M. Burke (Author)

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Book Description

0275983900 978-0275983901 February 28, 2005

Against a backdrop of corporate scandal, business leaders can no longer rely on the old-fashioned style of one-sided community relations programs to promote a good image. Nor can they expect preferential treatment just because they meet their tax obligations. Pressure from all sides is forcing corporate leaders to increase their investments in the communities they serve and redefining their relationships with key stakeholder groups, including employees, suppliers, governing boards, shareholders, and the press. Safeguarding the environment, supporting human rights, eliminating child labor, entering into partnerships with nonprofit organizations, solving community problems, opening up financial reports to scrutiny, consulting with community residents, and contributing to local charities are now essential elements of corporate character. Managing a Company in an Activist World takes the discussion of corporate citizenship to a new practical level, offering business leaders answers to such tough questions as: What do our stakeholders value most? How can we respond to a growing number of formal compliances and informal demands? How do we most effectively communicate our role as a good corporate citizen? And, perhaps most importantly, how can we shake off inertia, public skepticism, and short-term focus to make corporate citizenship a priority without sacrificing growth and profits?

Illustrating the depth and breadth of the issues through a variety of in-depth examples—from Jesse Jackson's threatened boycott of Anheuser-Busch to rural Virginians' uprising against Disney's proposed theme park to energy giant BC Hydro's successful response to environmentalists' concerns—Burke demonstrates how community involvement can influence corporate strategy to everyone's net benefit. He goes on to outline specific strategies that corporate leaders can employ to shake off inertia, public skepticism, and short-term focus to make corporate citizenship a priority without sacrificing growth and profits.


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Editorial Reviews

From Publishers Weekly

A company's contributions to charities matter less to a corporation's stakeholders that its day-to-day behavior, argues Burke in this dense political polemic cum business how-to. And stupid, arrogant or poorly communicated behavior that appears to threaten the quality of life in a community, or in the world, will quickly draw the attention of activists, he says. Since such activists can mobilize in very short order these days (via the Internet and media), any missteps can have a rapid, negative impact on a company's bottom line, not to mention its reputation. As founder and Director Emeritus of the Center of Corporate Citizenship at Boston College, Burke urges managers to think before they act and to abandon the command and control style of, say, Jack Welch for a more collaborative leadership method. Burke's own style is detailed and passionate, and his arguments, advice and step-by-step plans are intended for an audience of CEOs and other C-level executives, not for casual readers. But there may not be enough new information here to make such executives willing to wade through the book, and Burke's passionate tone may put off many of the Jack Welch-wannabes he targets. All in all, this one seems destined for the choir.
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.

Review

"Burke offers what appears to be a complete approach for the strategic development of an organizational plan for corporate social responsiveness and responsibility. He provides three background chapters before detailing his five-step approach for identifying and understanding stakeholders, preparing managers, and developing a stakeholder plan. Of particular interest is his clear separation of the role of the organization's CEO for societal strategy and that of the facility manager for community strategy. An employee development worksheet is provided, as are chapter endnotes. Recommended. Upper-division undergraduate through professional collections."

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Inside This Book (learn more)
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
employee voluntarism, voluntarism programs, corporate citizenship practices, employee volunteer programs, corporate community relations, developing trust relationships, community relations managers, societal strategy, activist society, societal strategies, new new thing, cause marketing, community strategy, cell tower
Key Phrases - Capitalized Phrases (CAPs): (learn more)
United Way, New York, United States, General Electric, Disney Company, Jack Welch, United Kingdom, Boston College, Hudson River, Whitehouse Station, New Jersey, World Trade Organization, Alouette River, Harvard Business School, Prince Charles, Prince of Wales, Vietnam War, American Express, Development Area Ways, Development Opportunities, Ford Motor Company, Mama Ayo, Reddington Township, South Africa, Acrivisr Woiti
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