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Managing with a Conscience: How to Improve Performance Through Integrity, Trust, and Commitment (2nd edition) [Paperback]

Frank K. Sonnenberg
4.9 out of 5 stars  See all reviews (15 customer reviews)

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Book Description

November 18, 2011
In the turbulent, frenetic, dog-eat-dog times of the past few decades, many believed that the only way to achieve success was to be unscrupulous. Acting like slumlords, corporations let their assets deteriorate by exploiting customers, mistreating employees, and squeezing suppliers. What they overlooked, however, was that their obsession with short-term results significantly damaged their company’s long-term performance as well as its competitiveness. Today, it is more critical than ever to put an end to these shortsighted tactics. Managing with a Conscience presents a better option for improving long-term success, restoring traditional values, and injecting trust and integrity into all business practices and relationships. This new edition of Managing with a Conscience clearly defines nine factors critical to success. They include building an organization with passion that focuses on major priorities, reinvents itself every day, devotes itself to service excellence, adapts well to change, responds with speed, maintains a flexible structure, taps unlimited resources through networking, and puts integrity back where it belongs, right beside the bottom line. Managing with a Conscience was written to help reanimate the values that count and to demonstrate how to improve performance through integrity, trust, and commitment. Lolly Daskal, named “One of the Most Inspiring Women in the World!” by the Huffington Post, says, “Managing with a Conscience offers the wisdom of one of the most respected thought leaders of our time. It’s exactly what’s needed for future generations of great leaders. This book is priceless!” According to Barbara Kimmel, Executive Director, Trust Across America, “It’s time to stop talking about trust and start doing something about it. Read this book to learn how.”

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Editorial Reviews

About the Author

Frank K. Sonnenberg, a marketing strategist and partner at Sonnenberg & Partners, has written four books, published over 300 articles, and appeared on CNN as “a nationally recognized expert in the field of marketing.” Frank served as the National Director of Marketing for Ernst & Young’s Management Consulting Group for over a decade. He and his marketing firm have consulted to some of the largest and most respected companies in the world. IndustryWeek named the first edition of Managing with a Conscience one of the Top Ten Business Books of the Year. Salon.com named Frank’s blog among the top 100 in 2009, and Trust Across America called Frank one of the Top 100 Thought Leaders of 2010. In 2011, Social Media Marketing Magazine (SMM) selected Frank as one of the top marketing authors in the world on Twitter. He has served as an expert panelist for Bottom Line Business, as the marketing columnist for The Journal of Business Strategy, and on the editorial board of The Journal of Training and Development. He is active within his community and has served on several boards. Visit Frank’s blog: http://www.franksonnenbergonline.com. “Our mission is to spur conversation about the urgent need to reawaken personal values and personal responsibility.”

Product Details

  • Paperback: 286 pages
  • Publisher: CreateSpace Independent Publishing Platform; 2 edition (November 18, 2011)
  • Language: English
  • ISBN-10: 1466461020
  • ISBN-13: 978-1466461024
  • Product Dimensions: 9 x 6 x 0.6 inches
  • Shipping Weight: 14.1 ounces (View shipping rates and policies)
  • Average Customer Review: 4.9 out of 5 stars  See all reviews (15 customer reviews)
  • Amazon Best Sellers Rank: #1,311,168 in Books (See Top 100 in Books)

More About the Author

Frank Sonnenberg has written 4 books and published over 300 articles. He served as the National Director of Marketing for Ernst & Young's Management Consulting Group for over a decade and is considered a nationally recognized expert in the field of marketing.

He is the author of the best-selling book Marketing to Win (Harper & Row, 1990), which was translated into several languages, Managing With a Conscience (McGraw-Hill, 1994) which was selected by Industry Week as one of the top ten business books of the year, It's the Thought that Counts (Executive Excellence 2001) and Managing with a Conscience, second edition (Amazon/CreateSpace, 2012) which was named one of the Top Small Business Books of 2012. Trust Across America named Frank one of America's Top 100 Thought Leaders -- 2011, 2012 and 2013. Social Media Marketing Magazine (SMM) selected Frank Sonnenberg as one of the top marketing authors in the world on Twitter in 2011. Frank was also nominated one of America's Most Influential Small Business Experts of 2012.

Frank has served as an expert panelist for Bottom Line Business, the marketing columnist for The Journal of Business Strategy, and on the editorial board of The Journal of Training and Development. He is active in his community and has served on several boards.

Customer Reviews

4.9 out of 5 stars
(15)
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Most Helpful Customer Reviews
6 of 6 people found the following review helpful
Format:Paperback
Book Review

The first edition of Managing with a Conscience was named one of the Top Ten Business Books of the Year. In my opinion, the second edition of this book, http://amzn.to/tjcVVS, released in November 2011, absolutely lives up to its reputation.

Frank Sonnenberg is well qualified to write a book on achieving business success. As one of the nation's foremost marketing experts, he and his firm have consulted extensively to some of the best companies in the world. In addition, Trust Across America recently named Frank one of America's Top 100 Thought Leaders in Trustworthy Business Behavior.

I found Frank's ideas to be new and refreshing. The premise of the book is best captured in its subtitle, "How to Improve Performance Through Integrity, Trust, and Commitment."

Frank demonstrates that there's a direct correlation between integrity and the bottom line. He says that in order to achieve long-term success, we must abandon today's short-term mentality and instead focus on long-term business performance. Frank argues that we must restore traditional values in the marketplace and inject trust and integrity into all business practices and relationships. I found that this book provided an excellent road map for achieving that end.

Frank writes that many leaders are stuck in a "yesterday" mindset, holding on to the belief that intangibles are "soft." If you want to succeed today, the old tools don't cut it anymore. Managing with a Conscience showcases nine intangibles that are critical to long-term success. They include building an organization with passionate employees, one that focuses on major priorities, reinvents itself every day through innovation, devotes itself to service excellence, adapts well to change, responds with speed, maintains a flexible structure, taps unlimited resources through networking, and puts integrity back where it belongs, right beside the bottom line. Each chapter is dedicated to one of these factors.

Managing with a Conscience is very well written. One of the things I found most refreshing is that Frank does not believe he's a know-it-all. He conducted extensive research in writing the book and incorporated ideas from some of the best leaders and thinkers of our time. The book is a perfect blend of theory and practical, how-to advice. I found myself thinking "great point" or "I've got to remember this," time and time again. You can be sure that I'll keep my copy nearby as a handy guide.

The bottom line . . . If you're a business leader, an aspiring entrepreneur, or an MBA student looking to make your mark, this book is a must-read! Not only will it help you succeed, but you'll feel good about yourself in the process.

Lolly Daskal
Lead From Within
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3 of 3 people found the following review helpful
Format:Paperback
Frank Sonnenberg has a big dream for the world, and he's written a how-to manual for those who lead and manage businesses of all sizes. He wants to wake up the business world to a new reality: There's a direct correlation between integrity, trust, commitment and the bottom line. We all knew that, but in application it seems to have been forgotten. By managing with a conscience we will make our businesses more competitive and leave our kids with a better world in which to live. Amen! Managing with a Conscience teaches how to improve long-term business success, restore traditional values in the marketplace, and inject trust and integrity into all business practices and relationships. Frank has integrated the right mix of theory with practical, actionable advice, so if you're looking for a roadmap for how to build business the right way, without needing to learn the games and political machinations that seem to be prevalent today (and are likely the root cause of the problems we see in the economy today), then this book is for you!

It defines 9 critical factors for success:
1. Building an organization with passion that
2. Focuses on major priorities
3. Reinvents itself every day
4. Devotes itself to service excellence
5. Adapts well to change
6. Responds with speed
7. Maintains a flexible structure
8. Taps unlimited resources through networking
9. Puts integrity back where it belongs, right beside the bottom line.

Grab a copy for everyone on your leadership team!
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2 of 2 people found the following review helpful
5.0 out of 5 stars Intangibles Are Not "Soft" November 30, 2011
By Nexdec
Format:Paperback
Having consulted to some of the largest and most respected companies in the world, Sonnenberg knows what's needed for companies to succeed today.

He argues that while business has moved from the Industrial Age to the Information Age, most business leaders are stuck in a "yesterday" mindset, holding on to the belief that intangibles are "soft."

The old tools just don't cut it anymore. In the Information Age integrity, service excellence, speed, flexibility and trust are just some of the components of a winning long-term business formula, and the author explores each in detail.

The first edition of this book was named one of the Top Business Books of the Year by Industry Week, and there is no doubt that this edition will receive similar honors.

Managing With A Conscience should be read by every CEO who wants to build a long-term sustainable business strategy, and placed on the "required reading" list in all MBA programs.

Barbara Kimmel, Executive Director, Trust Across America
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Most Recent Customer Reviews
4.0 out of 5 stars The "High Ground' in Business Perspective
Frank not only puts the truth about honesty and integrity where it belongs...in the workplace - but has also done a masterful job of incorporating established research and his own... Read more
Published 4 months ago by Jim Naleid
5.0 out of 5 stars Relevant for 21st Century Leaders
The business world has always been rocked by ethic scandals, stories of greedy executives, and the plight of employees wanting more from their bosses and their work. Read more
Published 8 months ago by Shawn Murphy
5.0 out of 5 stars A Truly Inspiring & Valuable Book
Frank Sonnenberg is an inspiring, smart, and forward-thinking expert in his field. In this book, he makes a well-written and convincing argument, backed by solid evidence, that... Read more
Published 11 months ago by Melanie Greenberg Ph.D.
5.0 out of 5 stars Timeless reference point for ALL organizations-Great Book
Managing with a Conscience is MORE than an award winning book for small business, it is a timeless reference point for all organizations, enterprises and business who want seek to... Read more
Published 12 months ago by irene becker
5.0 out of 5 stars Managing with a Conscience: How to Improve Performance Through...
Frank K. Sonnenberg's book made a powerful impression on me and confirmed a number of long-held beliefs pertaining to the soft side of leadership. Read more
Published 13 months ago by Peter Hart
4.0 out of 5 stars Staying True in Corporate America
Whether you are a new manager or one that has been through the trials, Frank's new book, Managing with a Conscience, is worthy of your attention. Read more
Published 13 months ago by InspiredLife
5.0 out of 5 stars Manage with integrity, trust and commitment and get better results
In this outstanding assessment of "How to Improve Performance through Integrity, Trust and Commitment" Frank Sonnenberg clearly illustrates how those values directly improve the... Read more
Published 15 months ago by Andrew Ritchie
5.0 out of 5 stars An Iron Clad Case for the Value of the "Soft Stuff"
An insightful,thought provoking and very enjoyable read! This book makes an iron clad case for the fundamental value of the "soft stuff" in delivering and sustaining hard results. Read more
Published 16 months ago by Susan E. Mazza
5.0 out of 5 stars Already a leader or aspiring to become one?
From the author of my favorite blog comes the much-anticipated second version of one of my all-time favorite books. Read more
Published 17 months ago by M. B. DeNatale
5.0 out of 5 stars One of the very best I have read!!!!
I've read a lot of business books - if you look at my other reviews you'll see I read in excess of 100 business books year, and have every year since 1989. Read more
Published 17 months ago by John B. Spence
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